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Customer reviews

Rating 4.5 out of 5 stars with 7008 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,008 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for in bed gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device at first but its seriously amazing. I have really great wifi at home but even then i run an ethernet cable to the back of my ps5 for a stronger connection and with my hotspot i can literally game on my ps5 through streaming from anywhere. Gameplay has been running flawlessly. I live in PA and tested it from New York on my hotspot. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal FTW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! If you have kids and a wife that tell you to turn the game off because no one wants to watch you play and you don’t want to isolate yourself in a cave. Then this is the solution you’ve been looking for. I play my PS5 games on the couch right next to them. Play online Fortnite or regular campaigns! I don’t feel any lag whatsoever. Additionally you can play it anywhere as long as you have a good wifi connection and your PS5 is in rest mode. 10/10 would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer! Seamless remote play, crisp display, and responsive controls make gaming on the go effortless. It’s a must-have for PlayStation fans who want flexibility without sacrificing quality. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sidekick for your PS5! There’s nothing better than playing comfortably on the sofa while your wife watches her show—everyone wins.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for portable gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves my Switch because of the ease of switching between playing on the TV and playing in bed (and also being a Dad that frequently shares the screen with 3 little girls), this device solved a lot of problems I had with my PS5. I can now allow the girls to watch or play their Switch on the TV while also playing the games I love. I also love the ability to being it to bed and play next to my wife while she plays Animal Crossing. There’s no better feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The BEST handheld device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for when u don’t want to sit up in a chair. It is great for when you’re on the toilet, out and about, laying down; covered in your blankets. The black one just looks so clean and stealth. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for dads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you’re laying in your bed and don’t feel to get up and play - ps portal ps portal! All I got to say is this is perfect for those busy fathers that are on the go and when night time comes and the bed is calling….. you can put in a little bit of hustle on your favorite game before you shut eye. Idk that’s me. Anyways I am satisfied with this and couldn’t ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing worked great! Purchased it now that it can be played anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I got this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PSP portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed nicely really can get comfortable with it only downside is u must have a strong wifi to play away from home

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Fantastic PS5 Companion!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for playing around the house! Very comfortable and games run great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase so happy with the new updates and package came in great conditions

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great PlayStation accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient for us, my wife watches tv and I’m able to play my games. Even bring it and play on the go (as long as you have a strong enough wi-fi and the ps5 is not powered down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for on the go gaming or even in bed. Feels like I’m playing on the PS5. It’s exactly what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    LOVE MY DEVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people downplayed the portal before release. I will tell you im thoroughly enjoying mine especially when im out and bored I turn on my wifi from my phone and play 2k or MWZ. Of course its not like looking at a gaming monitor cause i believe its only 1080p 60hz but it still give a good gaming experience as long as the wifi is good at the least. Only downside I see is the feeling of cracking the screen, so I went and booght a rubber case with thumb grips for it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Versatile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the Portal. I find myself playing my PS5 through it more often than I would just playing the PS5 normally. It’s perfect for my job too since I travel a lot. It comes with me wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for dads and any ps5 owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it a lot. When my tv is busy beating watched by other family members I can play the massive library of games I have built on my pan account. A must have for any ps5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would give me the freedom to play my Ps5 if I couldn’t be on the couch in the living room and this was the perfect solution, I was actually surprised how well it works having delved into cloud gaming and other options before.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best remote play device ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sold on the portal since I had a backbone that works great with my galaxy s24 ultra. But once i got my hands on one i had to get it. The feel of the dual sense controler and great screen is what had me. Great for shareing the living room where others can use the tv and i can still game. Also works great on my breaks at work on thier wifi. It does exactly what it was designed to do.

    I would recommend this to a friend