Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 7,056 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fun and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely convenient for mobile gaming has to have a good connection but when it does. Works amazingly. The midnight is super clean too

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    If streaming quality was better this would be it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it feels nice and the screen looks nice but the streaming is terrible most of the time there is some lag and the resolution is pretty low and I'm usually only using it at home and honestly since I've had it in this last year I've used it for maybe a total of 3 hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Future of gaming as long as you have a strong Wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, cloud gaming is the future! I am so bought in as I can just pick a game on start on the fly. Great for busy professionals who just want to get lost on a quick game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a powerful device but it could do more in my opinion it needs more portal capabilities make it fully portal with a opinion to screen share and its a 5 star

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great extra accessory

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for in house gaming when sharing the tv. I play next to my wife while she watches tv with no problems and setup is extremely easy. Only problem i have had is wifi for some reason takes a second or two to get a great connections

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation portal remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for remote play. The screen is sufficiently big for open world games. The control handles are just as the PS5 controllers. Easy to set up and only needs WiFi. It can have some lagging depending on how fast your WiFi is. All in all it’s a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely cool handheld!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is indeed very popular and very very fun to play with! Love this for ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf for xmas and he loved it. You don’t need a ps5 to use it it has a monthly subscription for $18. It’s very good quality everything works fine and we love it glad i made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have ! I'm so glad they came out with this. The original PSP was amazing , I believe it came out before it's time. This is an absolute upgrade. My whole family loves everything about it. Very easy to navigate! Best buy was amazing at helping me place the order and get it to me fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS portal review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great gameplay, and great quality. The battery lasts longer than I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works but the wifi is faulty at times. Im not sure how to repair that on the item. When it works, it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Use Ethernet on ps5, thank me later

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you’re PS5 is plugged into the internet. Some dumb decisions tho. Why no Bluetooth? Thats crazy. And the volume and brightness do not go low enough for nighttime seshes. Still a great PS5 companion if you want to play wherever

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice game! Best portable game sony! I like so mutch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really Compared to other actual handhelds because it’s not meant to be one. If you have a strong WiFi signal this thing is pretty good. Still wish you didn’t need a premium subscription to use cloud gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, I know there’s more options to stream your ps5 but once you’re able to do it on the portal you see the difference right away. The dualsense controller is the original experience and nothing can match it except this, the screen is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Best Buy!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service Very friendly employees. And the goods are at a high level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation portal I say yes

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I’m not going to lie, I have been having a lot of fun on this while at home. I have been gaming more while chilling with the wife on the couch while she’s wanting to watch movies or a show. I love the fact you get the same enjoyment of playing on this device as you would in front of a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and small and its perfect to take anywhere so kids can ve still playing on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    You get what you pay for so far so good..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this now. I can enjoy my games anywhere. I’m at as long as I have Wi-Fi.

    I would recommend this to a friend