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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 7,056 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal to greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as the box stated the Portal was in excellent shape. Had all items in box and saved some money what more can you ask for.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth Getting if you have a Faster Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long you got a stronger Internet at your house then you are good. For me, my upload speed is crappy, so best place for me to play with the Portal is at home on the same network. Is it worth buying, if you have a faster connection and want to play when you are out and bout yes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    The modern psp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very useful for instances where u are away from your setup maybe outside the house with friends and a nostalgic factor in a way for people like me who grew up with the psp. overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I actually play my games on here more than the ps5 itself

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have for Playstation enthusiasts on the go. The recent updates have made this product a must have. You can play your games while you're across the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend when she comes over to visit me, and she isn't left bored while I play my Xbox. so far, she says it's the best gift she has ever gotten from someone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product especially for traveling purposes. Easy to connect and my husband loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actually awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING! Was hesitant about purchasing one of these at first. Did some research and made absolute sure that my internet connection had the juice for playing games on it. Everything about this purchase makes me happy! PS5 games in bed…c’mon!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this product. WHEN it works its got great picture quality and operation, no conplaints there. The worst part is that it only connects sometimes and I have researched endlessly how to fix it...there are no clear solutions from playstation or anywhere for that matter. I have done all the complicated fixes as well as the simple, I also pay for an extra portable wifi device and line and it still only works some of the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I’m able to play whenever and wherever I am!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I’ve ever wanted in a handled

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. I really use this way more than I use my PlayStation alone. So glad I bought it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Getting Better With Updates

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] when i first purchased, i was skeptical. You do need an really good internet connection and it does require your ps5 to be in rest mode, and connected to wifi, but if your ps5 is hardwired to the router, it should be no issue. There was a recent update that makes the portal its on device persay, as long as you have the Premium tier of PS Plus, you can stream games directly from the cloud, no PS5 needed. The catalog right now isnt to big due to it being in beta, but it definitely makes it worth it now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, even when out of the house with good Wi-fi and the PS5 connected by ethernet. PS5 must be left on rest mode.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go and official Dad product. As a parent with 2 young kids this has become my go to device after winding down for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Likes it a lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for daughter. She loves it!!! Yeah you must have internet to play. Not like prev PSP with local playing. But it works well for what she was wanting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very cool portable device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this thing on my trip and it was amazing! Yes it stutters at times but it’s only a cloud streaming device but it’s super cool!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not bad for what it's worth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent condition and it didn't even look like it had been used. The only downside is the Portal has to be on the same network as the PS5 but if you only have on TV it allows you to play without taking up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, met my expectations, light and great design

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love this remote access to the ps5, great portable device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fun Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun and excellent picture quality if you have the right bandwidth to support it. You can stream games straight from the catalog and that's been a good addition.

    I would recommend this to a friend