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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 7,054 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good item if you spend a lot of time out of the house but the device depends on the WiFi signal on both your PS5 and your portal. If the signal on either are interrupted or poor it doesn’t work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of the best gadgets ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of downtime at work and when im thinking about my ps5 i think about my portable ps5 and go ham, and have all the fun until its time to go back to work but I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better now that launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I’ve tested it out in various settings and it performs wonderfully.raps and bounds better than when it launched.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well connectivity issues when away from home graphics not quite as good as i thought they would of been and definitely lots of lag time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now. It runs great on home wifi. Playing single player games is awesome. Running on hot spot is 50/50 depending on your signal. But I'm impressed with the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Play Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Now my kids can play while we watch movies and take it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won’t be for everyone, but those that will use it will love it. Its great. I love being able to play in bed before night without having to be in the living room. Will also be great when I travel for work and can play from the hotel room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal into the PlayStation away from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if your able to get a good connection either in a Hotel hotspot a airport, works really stable when you use the PlayStation Premium service connects every time and no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Solid accessory for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires solid wifi connection both ways for the remote play to work. Best for story based games not competitive multiplayer. Knew this before buying. I took it on vacation to mexico and was able to use it well with my system in Michigan.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been of huge help now that I'm traveling back home to visit my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than met my expectations & the case/holder i also purchased is very durable & puts my mind at ease

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great travel device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and play PS5 games on the go. Make sure you have solid wifi conneciton.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sweet addition for your PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my ps5. The screen is super crisp and the console shockingly has pretty good speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handheld PS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Slight lag input but great overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basically a portable ps 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest thing since the psp. I used it in a heavy snow storm in Mammoth, CA. It worked like a charm with my hotspot on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly a good console to use on the go just connect to any wifi

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Overall great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for people with a good internet connection who travel or who don’t want to hog a tv all day. The only issue is connecting to public WiFi spots with a landing page. The portal doesn’t have a WiFi browser so you won’t be able to connect if you need to accept terms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy daughter, happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is super happy with her birthday present, excellent product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost great but still good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for what it was designed to do. It does need a few things to make it better that might be coming in software updates. Needs cloud streaming, a way to connect directly to the PS5 and should have had Bluetooth.

    I would recommend this to a friend