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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 7,056 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Play Station 5 hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wish it didn’t have to connect to Ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to take with me and play my games wherever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, been using it since i got it and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back for my bday I got it as a gift to myself and I love it reminds me of the psp from back in the day

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connection Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan. Ended up returning it. Connection does not work very well even if on the same wifi network as the PlayStation and it constantly looses connection. Can get the same result using an iPad and remote play if you have one. I just can't justify the price point for those few setbacks. Great concept though just needs some improvement with connections

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Wonderful concept, but diluted experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this. I primarily got this to play my PS5 in different rooms, rather than having to lug the console around. I'm a bit of a tech snob, I play on an OLED and I lean towards performance when given the option. I used it a few times - I have a hardwired PS5 and good wifi (500MB). When I was in the room with the playstation, it was great connectivity but even traveling to other rooms, the image quality did break a little. Never prevented me from playing, but shook my confidence in the device. Otherwise, the 1080 screen was beautiful, and the games I played in 60fps looked great. I love how it felt to hold - extremely comfortable and really helped with the immersion factor. The battery life is pretty bad - maybe 3-4 hours on default settings. Reducing haptic feedback or volume can get you a bit more, but I love the haptic feedback feature and usually like to crank it. That being said, even at full power, the haptics on this device are much more subtle compared to playing on a regular controller. Finally, small thing, but the trackpad button on this is a bit non-intuitive -- touching the screen opens up the trackpad button on screen overlayed atop the game and isn't super easy to work with. At the end of the day, this is a streaming device that your PS5 casts to, and as such provides a diluted experience from the full power of playing on console on a nice TV with haptics cranked up. I love the concept, and it does allow portable play, but for the cost, I personally would rather just save up the extra cash for a second PS5 to be able to play elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing piece of hardware this is, when I’m traveling and there is wifi present i am gaming, your console has to be left on in rest mode in order to connect to your ps5 at home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Not bad as long as you understand what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its limits and I feel like PlayStation could have done a lot better and made this a modern day vista but for what it is and understanding that it’s purely a remote play device it’s nice great screen very comfortable to use and as long as u have a good internet connection it runs great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great for gaming when away from the tv..multiple updates constantly make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price was great same-day pickup was great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this device and takes it everywhere with us!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas and he enjoys it very much! It’s so nice, and the screen is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good idea to have this device in your house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have premium ps stream subscription in order to play without tethering

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Midnight PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality handheld. Love the new streaming functionality. Feels nice in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m enjoying it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Very convenient if you don’t want to sit in front of your tv all day.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Lots of potential but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potentially a great product to add in if you're a PS5 user. Sometimes it works flawlessly, but other times I experience frequent disconnects. Seems dependent on your individual network and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blackout look! And the remote connection when I'm on vacation and away from home. I never use my PS5 on the big screen and it prevents hogging the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation portal. I thought with how far apart the controls are it would affect my game play experience but that’s far from it. Audio is not to bad, make sure you have a strong WiFi connection or it will start to lag heavily, picture quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy I made the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a portal for awhile now and I’m very happy I pulled the trigger. If anyone is on the fence I would say purchase and enjoy.

    I would recommend this to a friend