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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 7,058 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great companion to PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have a strong wifi this device is amazing. I would recommend making sure your PS5 is hardwired. Mine already was so no issues. But ive heard of other folks having issues if their PS5 was connected Wi-Fi rather than it being hard wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item is what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is what I ordered. There was some confusion in the beginning, but the representative was able to inform me on the process to clear up the confusion on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for parents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for parents that still want to play video games. As long as you have a great internet connection it works perfectly. Playing Demon’s Souls currently and it looks great on the Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout and and how it plays is unbelievable i absolutely love this device and would definitely recommend to anyone else who sis a gamer like me.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is cool but it seems to have problems staying connected to the internet and is WiFi only sadly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Excellent addition to the PS5. Bought so my kids and husband can play the PS5 without them actually taking over the tv. Extremely recommend if you don’t want your younger kids messing with the ps5 console lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing… I love it because kids loves to take over my television so I still get to play my madden games meanwhile keeping an eye on the kids. Its a win win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can play my PS5 games from anywhere as long as I have strong wifi and my PS5 is in stand by. Just wish it had more options and can movie streaming capabilities. Other than that, it’s a pretty cool gadget for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great at home, all over the board using your phone as a hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. my son 9 years love it. price is good Also

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this especially when we are on vacation and they want to play a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well….if you have a solid internet connection to your ps5 at home and WiFi connection to the device. The screen is clear and a decent size and the controls feel great in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal[PSP]

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. A great investment that will give you entertainment for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with the new update Sony released it’s a lot smoother

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for low action games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit's fit and finish is great. But playing any games that require immediate response doesn't work great, even locally. There's a small amount of lag that makes games like GT7 more difficult to play. It's still recommend it for many games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 on the go!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive. Essentially its very fancy psp. Which i love. Ive taken it on trips and works flawlessly. Can keep my grind on a daily even when im not home. Make sure your ps5 is on stamd by mode!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Diablo 4 game play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing project!! Great graphics and connections when you have good internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good buy if you have a high mb of internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Good gaming console but if you have a good internet connection, if not there will be seconds delay in your game.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pick up and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy gaming, but due to my parent life and work, I have limited time to play my PS5. The PlayStation Portal is very convenient for pick up and play. The remote play works well for me, and the control is comfortable.

    I would recommend this to a friend