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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,058 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    needs an update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen and feel are amazing! The down side is the connection. First it take a long time for it to connect to the PS5 even when sitting right next to it. Secondly it freezes when playing the games at time. Thirdly it knocks you off the system all together and you have to try and connect again all over again. Im currently trying to reconnect to wwe 2k23. Strongly considering returning the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast! Nice large screen buttons are not loud and cheap like the back bone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for each of my sons and they love it he takes it everywhere with them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how nice the experience was pick up this product I would definitely recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing flexibility For cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing flexibility For playing games excellent game selections

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has a very decent price, and very good on graphics long lasting game

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Sometimes connecting up can be sluggish. Overall it’s solid. You probably dont want to play your fastest FPS on it but its nice to have the portable when you just want to chill out with a classic game.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gadget to have around the house! Make it easy to arrange kids playtime and place…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great daughter absolutely loves being able to play her games where she left off at from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on how good your WiFi is a home and the wifi u are connected to from the portable player affects how smooth the device operates but still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ps5 accessory, it work best if you have a solid internet connection and your ps5 connected to Ethernet cable, also if you have a router with 5.0ghz antennas your PlayStation portal experience will be flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for when TV is not available

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, perfect for families. When the kids or the Wife is using the TV just hop on the portal and play as long as you’d like. Great battery life great economics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are nice didn't know that you have to connect to the Playstation 5 to play games that's my only problem but over all i like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with it. No lag issues. As long as your internet connection is stable, you wont have any problems. I play COD on it all the time and it plays great…dont expect tv or monitor quailty, but still looks amazing for a handheld

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play my gaming catalog from home or at work and on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming other than home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for when I’m at work or some where with great WiFi that i can use to play my games when I’m not home. It’s also good if you want to be mobile around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It’s a win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 2 months to get but man it works. Only disadvantage would be the response rate as games are being streamed. It also has issues working when not on your same wifi, but that might be my unit. Either way, this is a great tool to play from bed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Perfectly imperfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and pefrect for it’s purpose. The few issues about this device could be a make or break for a lot of people. First bluetooth isn’t supposed on this device, connecting headphones wirelessly isn’t possible (unless you have the sony headphones that are compatible with it). Second but most important is that this device doesn’t support web browsing. Most internet connection at hotels, coffee shop, ect wont allow you to connect until you accept term on a pop up window through a website. Unfortunately this doesn’t allow that at all making it even more limited of where you can take it. Moral of the story is when it’s good it’s great but when it’s bad it’s trash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product! Works great. Bought for son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and play is an immediate convenience now. Family on the big screen and I can spend a few minutes enjoying my game.

    I would recommend this to a friend