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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 7,059 reviews
  • Rated 5 out of 5 stars

    A Gateway to Gaming Paradise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation Portal is a gaming haven that seamlessly blends innovation, entertainment, and a sense of community. As a dedicated gamer, my experience with this platform has been nothing short of extraordinary. Navigating the PlayStation Portal is a breeze, thanks to its intuitive and user-friendly interface. The menu design is sleek, with easy access to games, media, and social features. The responsive controls make switching between applications swift and hassle-free. The Sony PlayStation Portal is a gaming masterpiece that caters to both casual and hardcore gamers. Its seamless blend of cutting-edge technology, a vast game library, and social connectivity makes it a standout platform in the gaming industry. Sony has once again set the bar high, providing a portal to a gaming paradise that will captivate players for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great game streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is great if you know what you’re buying. It’s a streaming game device. If that’s what you’re looking for, it’s great. I love it. Allows me to play my ps5 without taking control of the TV so my family can use the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product needs better customer service for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to being defective no connection possible to my PS5, neither Sony or Best buy troubleshooting could help. Returned for a replacement. Good to go now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best with a strong WIFI signal. Have used my phone as a Hotspot and works like that too, but picture not as clear. Still, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should have called this the Dadstation. I cant be locked away in my office playing video games all day, but i can be in the living room keeping an eye on my kids hanging out with my wife and playing some games as well. Its great even outside of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were able to is the protection plan to replace, this is great to take on vacations,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son but turns out my daughter uses it more. Watching her play it makes me want to play at time's. But i haven't played video games in years. I like the screen and the display. Kids and their electronics.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation More-tal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you can't use the tv. This product does require a strong WiFi connection. Otherwise, you may experience frustrating game latency. Connecting this device to an Ethernet cable does not work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and was delivered quickly to me with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile gaming at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile gaming system!!! Graphics are on point easy connection and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves it , you can play it where ever you go. It's so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. My little brother enjoys it. He said sometimes it would lag depending on the location

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great concept.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if it had the complete functionality of a PS5 and a Tablet. It would also be a plus if it could be optional with a network service. I travel and this would be perfect if it had a more all-in-one aspect to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a variety of remote play methods. And all of them had pretty limited results. Always input lag, quality always reduced to 720p, frequently messy in how the connection remained. The Portal has blown away any expectations I’ve had.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty wack, takes forever to connect, lags all the time with any kind of WiFi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I would just say manage your expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution isn’t great and it’s noticeable. Yes it’s a handheld and you shouldn’t expect miracles but the pixels were very noticeable and annoying to me right off the bat. With that being said the gameplay was quick with no noticeable lag and while the handles are set up just like a normal PS5 controller I found it cumbersome with how far apart they are. I ended up returning this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The New PSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal been amazing so far, I bought it the day of the Cloud gaming update. Had zero idea the update was happening, but made this purchase even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS portable. Great for on the go. Especially going out of state for vacations. I can still stream my favorite games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased on this purchase will recommend for everyone to get it if they like traveling with their ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I get more use out of my PS5 now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how nice it is to play PS5 before bed. For those that have problems, make sure your WiFi is strong, your PS5 is hardwired, and if using outside your house enable a few port forwards. Works flawlessly for me!

    I would recommend this to a friend