Customer Ratings & Reviews

Handset is good grandson said it’s what he wanted no problem we replace to get a new one

Love mine! If you're having latency or a connection issue just look up how to put all your devices on 2.4 Ghz and your Portal on 5Ghz via your router settings (your PS5 should be using ethernet). Something so great about putting down the controller in the living room, and then picking up the Portal in the bedroom and the game didn't skip a beat.

Very comfortable in hand, but ps needs to fix latency on fastpaced multi-player online games that is my only gripe. Mine also has issues with both joysticks clicking as your playing which im sure isnt a defect on all but definitely annoying..

One of my best purchases I made this year. I’m so glad that I decided to get them my son and love them

Great device works great good for when you wanna game but don’t wanna turn on your tv.

Really good product especially if you like hand held devices

Got this for my boyfriend and he loves it. Pictures quality is amazing and its a good size. Connects easy and you can use it anywhere.

Love love love everything about this beautiful compact gaming device! Now I can play my PS5 everywhere on the go! GTA 6 2025!!

Great screen, love the controls. Wish I had access without being feathered to my PlayStation 5

I've always enjoyed playing it at home, but the cloud update made it fantastic. I now take it everywhere with Wi-Fi. The image quality and gameplay are excellent. It's worth every penny, I highly recommend it. My only complaint is the limited Bluetooth headset compatibility.

I was on the fence when it first came out. But now with the updates it's definitely worth it.

It's an amazing companion for remote play with the ps5 only drawbacks are lack of changing resolution while on the portal instead of doing it on the ps5 and no Bluetooth connectivity for headphones or earbuds

This little device is one of my best purchases. Literally a hand held ps5. If you haven’t bought one, you better run and get one. 10/10 would recommend.

I’m really enjoying it, I don’t have to be stuck at my tv to play my console.

If I could’ve given it 2.5 stars I would have, to be fair. First impression, product looks, feels premium until the realization kicks in, that it does only one thing; operates tethered wirelessly & exclusively to your PS5 via WiFi. I wanted to love it but it didn’t work with my wifi eero mesh network even though the PS5 was directly connected via Ethernet. Sony didn’t test every possible WiFi home network of its target audience and I feel as though that is where this product falls short. I am not repurposing my entire household network just for this device to be operational . Not sure why this is selling out but buyer - do your research before buying.

I have found this great for being able game from different areas of the house. The switch has been a big win for me because of the mobility, this gives the same experience bit with the ability to play games from my PS library. Big win in my book!

The device works great. You will need to have a stable (not just fast) Internet connection to your ps5 or it will not work as intended. Test connection by using the remote play app on a phone, tablet or laptop first if you want to make sure before buying.

My son love it it is easy to play any where and also he find out that he could play with his father in the same house, one in the portable and the other one on the tv.

I love the portal. I had been wanting one for months and finally got it. I have been playing on it nonstop. I’ve played RDR2, God of War Ragnarok, house of ashes, started Resident Evil The Village. Very pleased

The fecent operating system updstes make this the best streaming handheld there is. For now.