Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first about purchasing it but it was better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a okay gaming system. Powerful with big screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update why wouldnt you grab one! It was made for those that cant seem to find time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but after using it for a month I’ve come around. I have 1GB internet and a mesh router and it works great anywhere in the house. I can even play multiplayer on call of duty without any real issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of PSP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT! Works when im out of town and want to play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony fan!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it performs like it should did have one hiccup at first connecting to PS5 saying couldnt connect but restarted it no issues at that point my son loves his Sony products for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than you realize

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blew expectations put of the water. Can it replace a switch or even a ps vita? No, it was never meant to. However, this is awesome for someone who wishes to play the same ps5/ps4 quality games on portable quality screen and controller.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to play anywhere… very good materials I love it…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must Have for Gamers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld player. I can now play my games while I am anywhere in the house if outside on the patio. It was easy to connect to my playstation and works just like my controller.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good nuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall just had some connectivity issues because of my router settings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with my purchase. The device is great for all of my games. Takes a bit of getting used to and will likely experience the occasional connectivity issues but other than that I’m happy with the Portal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I’m a Truck driver and on my free time I’m playing all my games with my son don’t matter where I am graphics are insane I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wife loves it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome on the go PS5 gaming experience. My wife is active military and travels a lot. This helps her stay entertained while away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is an amazing handheld

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thourally enjoying remote play with the portal. With the upgrades tonits cloud streaming, its truly a worthwhile device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works great as a remote player!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good at what it is designed to do. I am able to play remotely while our TV is otherwise in use. That's why I bought it. It is built really well, and the screen and controls are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed me to be able to get the hottest item this Christmas. Thanks a lot for the easy process. Ps Portal is the most unique up today product that has been released by Play Station glad I was able to snag one for the holidays

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy for playing my games when I’m not at home. The screen is a good size

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My daughter loves it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to mention this is a accessory for your ps5. It is not a stand alone product. Other than that the screen is crystal clear and the controls feel just like the ps5 controller.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi Issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sitting right outside my house in the car and the wifi just won’t stay connected. Not to mention you can’t even go anywhere far from your game it’s like a household handheld and that’s not what we signed up for. I have xfinity btw. It says all you have to do is have your game in rest mode and it will connect. That’s not true cause the portal needs wifi to connect to connect to the system and even the the connection will be weak and it will back you out. I’m highly disappointed. Sony lost me with this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredible purchase, super fast and the best price

    I would recommend this to a friend