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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 7,066 reviews
  • Rated 4 out of 5 stars

    A nice accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming at the house with a good wifi connection of your primary TV is being used. I wouldn't recommend trying to use it outside of your residence.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    WELL WORTH THE MONEY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for traveling! Wish they had more games in the cloud libray, but I'm pretty sure this will grow!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does what it was made to do. With the new beta it’s even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love sitting on the couch or laying in bed getting some gaming on.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Looks Great. Unusable Due to Wifi Connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great. However, this thing will not hold a wifi connection. I have no issues with wifi connectivity on PS5, TV, PC, etc. It's been unusable for me because it's constantly losing connection. Hoping Sony can do some kind of fix via firmware. I've had 5 seconds of gameplay, literally. If they are able to fix the wifi connectivity this is easily 5 starts and, in my opinion, great value for the price. Hardware wise it feels great. Screen looks great, although OLED would have looked a lot better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No quality settings to increase visual quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Good idea but not made very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I like that it lets me play away from the tv. It lags, but that is likely because it needs more bandwidth than my 5G internet provides. My biggest concern is that the joystick toggles are getting stuck, and it doesn’t feel like it’ll last all that long. I’m glad I got the service package for it, since it’s not the most solid build

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what i wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal works exactly as i wanted it to. Being anle to play my PS5 anywhere in the house has been great. Just make sure your PS5 and the Portal have a strong internet connection. Plugging the PS5 directly to the router helps a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfecr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing only wish i could play my games without my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Play on the go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for a true gamer ! Take your gaming with you anywhere that has WiFi. I highly recommend this product !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great when the TV is occupied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a system itself, but what it does- it does perfectly. Great for when the wife wants to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wants to watch TV? Too easy, switching from tv to the portal is fast and if you have good wifi streaming has little to no latency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use while I was traveling. Works great and can’t beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have the Premium PlayStation plus. Can stream games from anywhere without having to connect to PlayStation 5 itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device Sony has ever created

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads me in very fast. A feast for the eyes if you’re a PlayStation fan. Only issue I have is it lags every time I connect to my ps5 when I’m far away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and love it work good love playing with it all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for me but great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Best Byy helped me answering and fixing the order.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I get to play it out on my deck in the morning with a cup of hot coffee…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient! Could update to have more control away from home but other than that. It’s what you expect a handheld PS to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great streaming device runs really well had no hiccups of any kind.

    I would recommend this to a friend