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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for when the TV is occupied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing what it is intended to do. Being able to play my PS5 when others are using the TV is great. The only downside is that it doesn't have bluetooth audio support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I use it at home and it's flawless. I used it while on a trip across the country and it played amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal it’s great for traveling it’s great for events and it works legit anywhere could not be any happier with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    grate quality and very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work great, you can play anywhere as long as you have a good internet connection and your PS5 on rest mode

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Earns the Dad station 5 title.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Device, it's better as a secondary screen when your main screen is busy. Sound is pretty good, picture is great as long as your wireless network is setup without a lot of interference.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming at your fingertips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convince at an all time Best. No lugging the entire system around. This just pick up an enjoy your play. I highly recommend this product to anyone in the gaming world!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you have a Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, go for it! It’s awesome. If you don’t and are interested in it due to the ability to stream games from the cloud without a Ps5, just know it’s only their curated catalogue of games similar to GamePass with an upper end PSN subscription, except the games suck a lot more with mostly ancient niche titles.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    needs better wifi chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you can somehow get perfect wifi connection, then it would be perfect itself. But it's using a WiFi 5 chip and the stuttering and scream tearing is relentless, even with the best routers. Tried everything.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great handheld device if you don’t like solely playing on a TV. The only other features that this is lacking is Bluetooth and a Web Browser, other than that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Better than I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have my TV back. Got this thing for on the road, but my kid can play the PS5 from the living room all the way across the house in his room. I love having my TV back.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good and durable but connection is not great

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it works. Screen is amazing and looks much better than when I remote play on my steam deck. Games that require low latencies don’t work too well but it’s perfect for casual games like jrpgs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under rated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have good internet and pay the monthly PlayStation network fee this thing is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of all black, device did not disappoint

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, I mean the controller feels awesome but the connectivity is lacking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Fun!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Takes me back to my PSP days. Convenient, portable, and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my brother he really enjoyed it.. just wish it would work outside the home..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. Definitely a 10/10 I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on for my son and I. Works really well after the latest software updates.

    I would recommend this to a friend