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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 7,066 reviews
  • Rated 4 out of 5 stars

    Useful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sometimes the visuals get grainy even though I'm close to wifi router and PlayStation. However, overall a great way I can play while family watches TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loves it. My son uses it everywhere and everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this device to cloud is amazing. Probably one if the best streaming devices today. You are not going to find a better device to stream from than this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    10yr old Tech Savvy Kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works at home. However, it glitches, slows down and freezes frequently while playing games. We had taken it on vacation- Two states over, and my son was very disappointed. He was under the impression that the PS5 does not have to be powered on or nearby to play his handheld PS5. The handheld PS5 did not allow him to login to his account. Thank goodness I suggested him to pack his VR as well. He played it on Christmas day and the day after- That’s it. It is repackaged and in storage. It is a beautiful device but just need adjustments to enhance the quality and functionality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. A little input lag to be expected, makes playing Elden a little harder but as long as you have good, expansive WiFi you should be fine

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Remote Play Device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play your PS5 games while your tv is being use for movies.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great accessory to have for your PS5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this thing is connected to good wifi , it works flawlessly. I wouldn't say it's for people who travel around alot as sometimes the wifi connection is so bad it's pretty much unplayable. I went to 1 friend's home and it worked great, went to a different friend's place and the connection wasn't good. So unless you're going to purchase a separate hotspot to carry around, connection will vary. If you just want something you can sit on the couch with in your home or lay in bed, i recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew i needed this device until i bought it. I wanted to still game but without sitting in front of the tv. Get to take this bad boy to bed and continue gaming. Amazing device would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this portal. You can take it on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal review from the Torres family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love ps portal thank you And also he does like iCloud and stream plus all the games he tells me this is the best ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great! Just as good as the actual ps5 device. I like using it while in bed relaxing instead of sitting on the gaming chair. Thank you bestbuy!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great but a small issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but they have some issues stayibg connected to wifi if used at home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good chill device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly from my experience i think this portal is pretty good at what it does for a good price too. I think its a device that is willing to be given a change and be a game changer for a lot of people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal. It allows me the freedom to seamlessly play my games while my wife watches TV. Ive had no issues with it except for a handul of quick (like 1 second) lags, but it recovers nicely. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it does the job that’s neeeded Best Buy has great service i love them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved this gift! probably one of the best purchases I've made so a far. The only downfall would be if your PlayStation 5 have a weak Wi-Fi connection, the portal will keep disconnecting on you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reviews are all wrong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i want to start by saying if you already have a steamdeck, ally etc the portal may not be needed. But having a dual shock specific handheld device is still a game changer. At 200 bucks its definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Gamer’s Love ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband is a Gamer and he absolutely love this hand held game. I surprise him on Christmas day with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing I travel a lot for the medical device field and it’s always handy in the airport

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i love i can take it anywhere and lay in bed and play it.

    I would recommend this to a friend