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Customer Ratings & Reviews

Your price for this item is $191.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6125 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 6,125 reviews
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is so great to have and it helps so that I don’t have to have travel with my console all the time . It’s sleek and very good to have works and the images and graphics are amazing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 12 year-old for Christmas. He set it up all by himself using his PS4 account. As long as you have the Playstation subscription and WiFi, it works great!!! It even comes with a few Playstation classics, like Twisted Metal 3!!! Insane, I know!!! Reminded me of the old Sega Game Gear, but with a lot better graphics. LoL. Highly recommend for the casual gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potentially The Greatest Handheld Ever!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Sony first announced the PlayStation Portal, I was skeptical. As someone looking for a cheap way to game without investing in a full-fledged console, I wasn’t sure if a streaming-based handheld was the right fit. But after spending some time with it, I have to admit—it’s an incredibly functional device that surprised me in more ways than one. The PlayStation Portal feels like a product that was put together quickly to meet the rising demand for game streaming. At the time of its release, cloud gaming was gaining traction, and Sony needed an answer to the growing competition. Rather than building a fully-fledged handheld, they focused on what they do best: PlayStation games, streamed seamlessly to a dedicated device. And it works. On a solid internet connection, the experience is near flawless. There’s very little input lag, and playing through the Portal genuinely feels like using a PS5 in handheld form. The recent update allowing access to cloud gaming has made it even better, expanding the library and removing the previous limitation of requiring a local PS5. The hardware itself is simple but effective. The screen isn’t anything over-the-top—no OLED or high refresh rate—but it gets the job done. Colors are vibrant enough, and the display size makes gaming feel immersive without being bulky. Battery life is decent, lasting long enough for several play sessions before needing a charge. It’s clear that Sony’s focus here was on function rather than pushing the limits of handheld technology, and in many ways, that was the right call for this particular device. But the real potential of the PlayStation Portal lies in what could come next. Sony has a golden opportunity to turn this into something truly special with a hardware-focused sequel. Imagine a PlayStation handheld that isn’t just about streaming but also capable of running games natively. Sony has done it before—look at the PSP and the Vita. A dedicated handheld with proper internals, perhaps borrowing tech from the PS4 or even a custom chipset optimized for handheld gaming, could redefine the market. If they take the lessons learned from the Portal and apply them to a more powerful, standalone device, they could create the greatest handheld console ever. A PlayStation Portal 2, built for more than just streaming, could bring new wealth to Sony. With a strong first-party lineup, potential third-party support, and the backing of an already massive PlayStation ecosystem, it could be a serious contender in the handheld space. The current Portal is proof that there is demand for a PlayStation handheld—it’s functional, accessible, and consumer-friendly. Now, Sony just needs to take the next step and give us the hardware-focused handheld that PlayStation fans truly deserve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was overrated now it's underrated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to play games on your ps5 while someone else uses the TV or when you're not home is actually incredible. I play way more games now than I did before. The only people who shouldn't get it are people who live alone and don't care to play on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the portal for the convenience. It has great sound quality, and good visuals. The main problem is that you’ll have to have a solid Internet connection in order to play the games that you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing! Went one 2 vacations with it and it was super fun to play god of war 2018 in my hotel room and playing death stranding at the airport would definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband-- he absolutely loves it! During peak internet usage times, we do experience a little bit of lag with the interface, but the rest of the time it is a smooth experience! (The RGB was a nice, unexpected touch) I highly recommend this PSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device for Playstation Owners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an Excellent Device for Remote play. The Ergonomics on it allow for a great long play experience. The key to it is having a good networking environment at home, having a good router and a wired PlayStation is the optimal way for it to work well for your needs. It has a long battery life and great looking screen. It’s a great addition for people who want to have a simplified remote play experience at home or even depending on where you are with decent WiFi you can play outside of the home as well. The biggest cons for it are the lack of bluetooth which is due to some inherent latency issues, vs using their official devices. But your mileage may vary if you use a 3.5mm to Bluetooth adapter. You can also use wired headphones with it. Overall if you are someone who wants to play while your tv is in use, or just to play on the couch or elsewhere in the house vs being front of the tv or monitor its a great device. I recommend considering your use cases for the device. There are various options you do have that may be cheaper or cost more with some sacrifice to ergonomics or convenience. You can go for a backbone for 100 dollars paired to your phone but then you may have interruptions to your gaming session. You can go for a tablet with a dualsense controller but you may have limited seating positions while playing, and also have certain interruptions on the device. You can go for some of the other cloud devices that may do more but cost at least 50-100 dollars more or way higher if you go for a PC handheld and there are tradeoffs on battery life, and screen size etc. Overall this is a great device that does as advertised and is a good option when you consider your use case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment to keep both you + your wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution if you want to share the same living room space with your partner while both enjoying own activity, when she enjoy her korean drama, i enjoy gaming in PS portal. The handheld feel amazing and the display looks incredible and buying at Best Buy allow for additional points with Amex make this even sweeter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and unique controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is the best controller for the PS5 if you’re on the go. In my experience it’s best used with your phone’s mobile hotspot and secondary on guest wifi. It is NOT a handheld console. It is a Controller with a screen. If you have a PlayStation 5 and your library is in it then this device may be for you. It is a streamlined option if you don’t own a tablet to use the PS Remote Play App with. If you already own a Steam Deck or iPad or a similar tablet then the Portal isn’t likely for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid handheld that was lacking portability outside of your home. But with the recent update, which makes it able to play game natively without the need of being hooked to the PS5, it’s a solid option for those who want a handheld that can play all of your PlayStation library and is way more budget friendly compared to other handhelds on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I take it to work and play it on my lunch break regularly. Rest mode. WiFi. Gaming no problem. It’s better for solo playing personally. I play 2K up here if I’m at home but work meh. So far I’ve played FFXVI and Days Gone now problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS Portal! Especially the black version. With the new update that lets you cloud-stream anywhere, it became so much better. I can play my PS5 games anywhere I go without needing to be on the same Wi-Fi. The screen looks great, controls feel just like a DualSense, and everything runs super smooth. If you like remote play or gaming on the go, this thing is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is definitely fun for at home gaming. connects to ps5 through remote play, and allows PS Plus streaming games with strong Wifi. Haven’t taken it while traveling, but hopefully it does good with Wifi on the go! Brings back memories from PSP. Sony should definitely do a 4k version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PSP Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! The PlayStation Portable remains a standout handheld, offering impressive graphics, solid controls, and a strong library of classic titles. Its multimedia features and durable build add appeal. Battery life is decent, though outdated now. Still, for retro gaming fans, the PSP delivers a fun, portable experience even today overall great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was even better than expected. So far, I’ve only used it at my mom’s house and her WiFi is extremely spotty. Even with this being the case, the portal has ran very smooth for an entire day with very few connection issues rising. I can’t wait to take it home and connect it to my fiber internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is a game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my PlayStation Portal!* I bought it on Best Buy, and it was definitely worth the amount The setup was a breeze, taking only about 5 minutes to get up and running. The remote play connection is surprisingly smooth, even on Wi-Fi. The 8-inch LCD screen is crisp and vibrant, making games look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cloud Streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of streaming games, using every service and device imaginable, I can confidently say this is the best platform and experience hands down. I've switched full-time to the PS Portal! The quality of the games, the stream, and the input responsiveness are all best in class. I'm currently playing ARC Raiders and loving it. And yes, all of that is on the Portal, with no PS5 necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inchs screen, great ergonomics, and no lag make it the best handheld ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belong to a specific demographic that stands to gain the most from this product. It's important to acknowledge that this device may not appeal to everyone, primarily because the Portal serves a singular purpose: remote PlayStation 5 (PS5) gaming. This means it's only useful if you already own a PS5. As someone who predominantly plays games during nighttime hours and needs to be considerate of my sleeping spouse, the Portal fits seamlessly into my gaming routine. The Portal's ergonomic design closely resembles the comfortable feel of the DualSense controller. Its screen boasts vibrant brightness and objectively offers a more visually pleasing gaming experience than my smartphone. In terms of performance, I haven't encountered any significant latency issues while using the device. Although occasional hiccups do occur, they are infrequent and haven't hindered my gaming experience. It's worth noting that I use this device in conjunction with Ubiquiti 6 Enterprise Access Points for reference. In all honesty, my search was for a device that would allow me to play my games when the TV is occupied or when I wish to avoid disturbing my family, and the Portal accomplishes this admirably. I even put it to the test on hotel Wi-Fi, and it performed exceptionally well. I was able to enjoy a significant portion of Spider-Man 2 using the Portal, and it didn't feel like I was compromising the gaming experience. Here are some areas where I believe there's room for improvement: - The ability to stream PlayStation Plus games. - Incorporating an OLED and HDR screen for enhanced visual quality. - Offering 1440p or 4K streaming options. On the downside, there are a couple of aspects I didn't like: - The absence of Bluetooth connectivity. - The inability to replace thumbsticks.

    I would recommend this to a friend