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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7075 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,075 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best PS5 Accessory

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a busy parent, the portal has allowed me to use my PS5 a lot more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its okay .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, was expecring beeter had to be next to my console to play . Then when away did not work well , very laggy and pixelated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 remote player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son requested this for Christmas. He loves this thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and grandkids LOVED this for Christmas - thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bored line unplayable. Consistent lag spikes and frame drop. Console will freeze whatever you’re playing for seconds at a time every few minutes. Tried every recommendation on fixing it. Every review says use lan but it’s still not playable. It is comfortable to hold and good quality but doesn’t matter if it doesn’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great to be able to play my PS5 when not at home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I thought it would be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it has potential, but I believe it's ahead of its time. You really need a ps5 for this. That cloud gaming will need expensive subscriptions and the games are not good. I'm a PlayStation fan. But Xbox game pass wins this one and I didn't need to device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item was excellent. No problem at all. I will recommend it anytime.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The truth about use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great ADDITION to the PS5. Item is not Bluetooth capable, can only use PS product (headset) with device. Someone else cannot play your Ps5 while this device is in use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, device is like new. Best purchase this year!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Such a great device and helps me so I can grind mlb the show on the go!! Just an overall amazing product!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the 400$ gift card for my review. The play station portal works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still amazed at how well it works. It helps that I have 1 Gig internet at home and also have the PS5 connected directly to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal Fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product couldnt get any better. It is wonderful love how you get the freedom to play any where.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much I would not trade this for anything in the world

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and wireless performance, much better than running Chiaki on a Steam Deck. Worth it if you want to use your PS5 more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal is not very worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all around good item but, when I’m around the house I’m getting constant network errors. All while I have good internet to support this, also it’s not the best if you don’t want to take it out. I would recommend the backbone it has the same features as the portal but you can also play Xbox, steam, or mobile games and to top it all off the backbone is much more affordable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is awesome, my son really loves it because it gives him accessibility to his favorite games while on the road.. only bummer is that the ps5 has to be on in order to play it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fortnite gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6 year old grandson loves being able to play fortnite away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you already own a ps5 before you purchase. Its great for when you just want to play handheld mode. Beautiful screen and great sound.

    I would recommend this to a friend