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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 7,069 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome!!!!!!!!!!!!!! A+±+++++±±+±++++±++++++++++++++++++±+++±+±+±++++

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an actual handheld and if WiFi isn’t strong enough when ur out then ur sol, need an actual hotspot, 3.5/10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a person who travels alot and want to take gaming on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The future is now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very futuristic portable gaming system. Playstation has done it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greate for family guy trying to get in some gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At home it's fantastic I play wife watches her shows

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Couldn’t get to work in my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. I have great high speed Wi-Fi and no matter what I did it wouldn’t work. Know others have had success but not me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only shop at Best Buy for everything!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I made my purchase, I went into my local Best Buy and tried to purchase it in person but didn’t realize that the item I wanted was a popylar item and hard to get. I then was advise to check the BestBuy.com and sure enough, I got it the same day. Best Buy is the best company and ranked one of the highest customer satisfaction!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can’t recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with all the updates still has a connection issue. I tried many options online and none solve it. Wi-Fi router, ps5, and the portal in the same room that isn’t even that big and gets disconnected every 5 minutes or less. I can truly say pass on this product. I felt I just spent all this money for a paper weight. Get any game and it will be more worth it than this Portal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you spend alot of time away from home!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great product wrong time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is nice but i took a star for no bluetooth and the FPS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, could be more seamless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booting up the device and shutting it down is a bit clunky and my playstation shows that the controller is always fully charged, even when it is nearly dead. Gameplay is good, but it does occasionally lag and drop framerate. Not a replacement for a tv, but it means tou can use the playstation when the tv is otherwise being utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is so good. Long car drives will never be the same. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for 200$ its worth it to be able to play while tou lounge around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags too much forcing you to connect the ps system directly to internet. it is better this way but still lags.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of the best options to play Play 5 without hav

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for playing anywhere as long as you have a Wi-Fi network

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal beter then expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels really good in hand and works great at the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, I’m able to play more now than I ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows you to play games while your kids or wife are using the TV. Genius.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, kids love it!! They play with it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, the screen is beautiful and the perfect size for any game.

    I would recommend this to a friend