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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7067 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,067 reviews
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the expectation of using the portal while away from my physical PS5. And it has performed very well in that aspect. I have no issues connecting. I love the feel of the portal in the hand. I have no regrets. Just what I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    it's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was great, got here the day after christmas rather than jan 8th. The portal kinda sucks tho it's super laggy since you're streaming the ps5 to the little thing. Works good if you aren't playing online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea i just wish you could play it without wifi and on the go anywhere but its still great you can play anywhere with good Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to your gaming soul

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the go gaming. I wish the screen was Oled but other than that its great. Especially now that you can cloud stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION PORTAL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyef the comfort of the welcomers as i walkd through the sliding doors. As i got to my item i was lookn for customer service helpd with any question i needed. Thx

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Excellent, when it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love if this was able to connect to more wifi like the library or a starbucks or even my hotspot, but ive had no luck with either of those three. My home wifi works perfect with it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optimized well for 95% of games just make sure you have a wired connection to your ps5 to really make sure things run smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is constantly making this better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steady updates always seem to be adding functionality. Makes the future for this device very promising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad and have a PS5. This is the best solution for you. The quality is quite amazing. Way better than a backbone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Device doesn't suit my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Device screen is a little to small for my usage. I tried ps5 remote play with my tablet seems to be a better use case for my personal needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick sensitivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device and I generally like playing it but the biggest downside is the stick sensitivity. There's no resistance like I controller. I've tried thumbstick rings and extenders but it doesn't change anything. If they would put better sticks on this it would be five star

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Portal is amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this device is amazing id give it 5 stars but in my experience the device became useless from my bad internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and connects with no problem. Work anywhere also with internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation portal very portable inconvenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday and he loves it. The color and graphics are very clear.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Unless you’re an IT guru, playing this remotely is not going to happen. I didn’t know I needed to “port” anything for this to work and it won’t connect to my hotspot while I’m away so it never really worked for me. I did enjoy playing alone while my wife slept so I’m not on the tv keeping the house up but I got it with the anticipation to play away from home and that never happened. Not for me. Also hate it not being Bluetooth enabled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it, its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for ps5, cloud streaming really sent it over the top for me. I love it, bought it open box and it was perfect, thanks again best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat video console, play any where and good quality

    I would recommend this to a friend