Customer Ratings & Reviews

Been purchasing PlayStation’s for 25 years and this is by far the best controller they have came out with thank you

Wish games had a way to differentiate settings for ps5 vs portal. Some games, you lower the quality and can play with easy (like Duty). Must have good internet for this thing to work well. If not, you're going to hate it.

Been using this for a few weeks and have been innamoured with it. However, you do need a few things for it to be worth while. You do need dependable WIFI and also a reason to need a handheld version of your PS5 that hinges on you having WIFI

Portal does exactly what it advetises, ps5 gaming from anywhere in my home or out and about.

Handheld ps5 does what it needs to do great product, sound could be louder

Ended up returning because this wasn’t worth the value. If I were able to play the games in my library on the go then maybe, but only being able to play a selective amount of games isn’t worth the money that Sony is asking for

This device is horrible. I have yet to be able to use it more than 15 with out the connection dropping. If I could give it a zero, I would. I had high hopes. Doesn’t matter what type of connection is made it drips. Unplayable. I want my money back. How can they still sell this device. We need a class action lawsuit.

Best psp ever invented Sony outdid themselves with this.. no lag issues war zone and gta are perfect to play

Great ps5 device on the go!! With good internet. It also has cloud gaming!!

It’s basically a controller. There are definitely cheaper options! But worth the $100 difference from its counterparts

I love it love how I can sit down downstairs and play my game. It do freeze a lil but it’s still great

This item is a Christmas gift for my grandson. However, it arrived on time and the box it came in is in excellent condition. Excited to see him open it.

The idea of it is great, but even if the internet I’m using at home or away is optimal, the device has a lot of buffering issues and sometimes just doesn’t work.

The PlayStation Portal seemed like a good idea on paper: howver the delivery could have been much better. Since this is a streaming device, it solely relies on your Internet connection. This might not be a problem until there is an outage in your area that you cannot control. There is also the quality control issues. Unfortunately my unit left stick cannot move up or down and clicks when rotating. This seems to be a common issue, so if you are buying one, be sure to check the sticks! Sadly, best buy wont accept my return now so i must deal with Sony...

Excellent device. At first connection would drop, but after a couple of times it was solid

Love this remote player, even works off phone hotspot! I can play anywhere that has decent wifi. With slower wifi pretty bad graphics but still playable. Key is to have ps5 connected via lan vs wifi

I bought it for my husband as a gift for father’s day and he loves it

The portal is a great option for home use if you have good internet. I use mine frequently so I can play downstairs whiteout interrupting my family. Would be nice if it was a standalone console, but it’s a step in the right direction.

This works amazing when you have. Good consistent Internet. If you don't then just don't get it.

The Playstation portal is a great buy and the representative answered all my questions and was very helpful and nice