Customer Ratings & Reviews

I would rate this a 2 star but I only used the streaming through the ps5 I haven’t used it through the ps plus premium subscription but through the ps5 on the go it wasn’t good to much lag endless your playing like a single player game but it worked alright pretty okay inside the same house with wifi and my ps5 pro is wired in too

Very useful when wanting to play games and laying in bed. Make sure to have good internet and that your PlayStation is close to the router. Connection will drop if it’s far from it.

Overall feels good in the hands for gaming. Problem is latency issues with this product. I have the best internet I can get in my state and tried streaming a game from less than two feet away, this product has a very niche use. I can’t recommend this product for a gift or even to use everyday.Only can recommend for the most hardcore sony fans or collectors.

Had an issue with the peoduct, but best buy’s customer service was top notch.

If your wifi is not perfect GTA 5 looks and sounds terrible. It can work better if you have wired internet for the ps5 and wifi for the device.

It was a gift for my husband. He likes it, you will have to buy an annual membership to be able to connect.

It’s good for gaming in the house away from the console. But the set up and amount of internet it takes isn’t worth it. Plus, your console has to be on the entire time. Might as well just play the console.

Horrible connection to the ps5. Even after internet upgrades and hard wiring the ps5. Works fine on cloud games though.

Not as compatible as I thou it would be, missing lot of features for size.

Love Best Buy open box units, if it is listed as open box like new, its literally brand new just with the box resealed

They updated it recently to be able to stream play games without the need of a PS5. Now its an even better product.

Great for using at home, but not good for travel which is what I was hoping to use it for.

GREAT CONSOLE AND NICE RESPOND, order it to pick up at 4Pm and ready at 6PM

Thing is 100% grade A Sony junk. Had the thing for a week and worked fantastic, did everything I wanted it to do. All of a sudden go to boot it up, thing refuses to connect to the my PS5. Sony nerd team is as expected completely useless. "Reset this, reset that" - The usual things I've already done 20 times. Then it's all of a sudden my routers fault. The thing worked good, right up until it didn't. A week long lifespan isn't a great use of $200.

Solid screen and good performance on home wifi. Only issues is when you start a session it can get frame loss for the fordt few min. Occasionally it wont wake up the ps5 but you can simply power it on yourself.

This device is everything wanted with the abilty to play your PS5 anywhere in the house with all the features of the dualsense. No slow down or lag. This was worth the purchase.

Almost unplayable. Ps5 is hardwired. Upgraded my wifi in the house and still lags. I hsvent used it outside rhe house and cant imagine it to work sny better.

For what it does, it does well. It just doesn't do much and having to buy their own headphones because the exclusion of BT.

Works as described! only con is that you need to have excellent internet if you’re planning on using the portal remotely if not you’ll be struggling to stay connected

The product is good for kid use and to travel for entertainment wise for a child, but the control take some time to get used to moving from a normal PS5 control to this unit