Customer Ratings & Reviews

I liked it I had to return it because of my economical situation but I will buy it again for sure

It works well but sometimes drops the connection and even when it works well, it is laggy.

Good delivery, needed this fast and it arrived on time

No damage to the box and was ready to pick up in a timely matter. Best Buy answered all my questions when I had concerns with my product delivery date.

Works well as a streaming device at home. huge misses on not being able to connect to hotel wifi or bluetooth

The answer is YES.. You won’t regret it and you won’t refund it.. I promise..

I just got it to check it out and form a personal opinion. Truth is, it’s kind of underwhelming and doesn’t necessarily meet the “play on the go” want someone may have. Basically just a remote play controller. Still cool to have I guess.

Has been really fun to have when the TV is taken or when laying in bed/out of the house. Requires a good internet connection, but it’s worth it if you have what it requires.

Save your money. 1gb hard wired internet speeds to the ps5. And ps portal connected to 5gz WiFi up to 800mb downloads and it still loses connection and lags an pixelates. Cant use as remote control only, has to be connected to wifi and have remote play connected. Good idea but doesn’t work well enough. Wish it would have an option to connect straight to the ps5 w/o internet or WiFi, almost like the Wii U and gamepad. Also wished i was able to use it as spare controller with out remote play or WiFi. Also it’s a streaming device but can’t stream YouTube from the ps5. And some setting can’t be adjust in remote play from the portal. This should be 99$ just for the quality build. This will end up being a flopped device unless Sony opens it up to everything the ps5 can do. And let us use it as just a controller without remote play or WiFi. Also it won’t connect to T-Mobile hotspot without setting up the WiFi manually by punching dns numbers .

This is so close to be good, however I feel like PlayStation didn't fully think this out. It only works with the PS5 counsel on, and even though I have strong WiFi going to both the counsel and the portal it is very glitchy and jumpy. I usually have to restart both devices a few times before I get a "good" connection and can play un-interrupted

This product could of been better, if I was able to connect any Bluetooth headphones to it

Purchased as a gift I'm hoping it works well will repost an update once I know

Honestly I was expecting better. For $200 it’s not too bad however we are in 2025 and this much lag isn’t worth it to me. Remote play works when it wants to and the streaming is fine but it’s $140 a year for some mid selection

It takes some time adjusting settings on you ps5 and i think its a must to wire your ps5 to your router. But if tou do these things its a great piece of hardware

I just have to ask myself why Sony made this product. It should have been a standalone product. The remote connection to the PS5 is simply not stable enough. I am on Xfinity 1gig internet and I can be sitting next to the router and it still has connection issues. Overall the product looks and is great…but I give the lower rating due to connectivity.

The actual gaming functionality works well. Even with competitive online FPS games, it’s not as bad as you’d expect. Where the portal fails is everywhere else, without a brand new sony elite headset with PSlink, you can’t use a headset natively. It doesn’t come with any protective case. It doesn’t come with a USB-C cable or charger. Lastly, depending on where you’re playing and how you’re positioned, it gets tiresome to hold after a while.

Not very impressed. From a click left joystick to constant network connectivity issues. I ended up returning it.

Looks great love how it’s set up like controllers. Probably not that good to travel with as you need to have strong WiFi connections

Well made product but serious limitation (i.e. can't play away from home)

Was really looking forward to using the handheld remotely in my bed however, after connecting to my network and attempting to play NBA 2K, the gameplay was lagging and choppy. All other devices on the same network in my household run fine. This product needs improvement.