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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 7,059 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine and returned within 2 weeks. Even with great internet at 500mps the lag was crazy from the ps5 to the portal. I would play spiderman, god of war and ghosts of Tsushima and all the controls wouldn’t respond quick enough if at all. Those game require precise parrying and dodging and the portal just wants doing it right. No problems on the PlayStation itself, just the portal. Also advertised that you can be somewhere completely different connected to a different WiFi than the ps5 itself. But you still have to physically turn on and log into the ps5…. So that completely defeats the purpose. If you could actually turn on the ps5 with the portal that would be different but you can’t. Unless you’re running a very simple game with low processing then the portal is just a waste of money. FYI even a game as basic as Astrobot lagged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PORTAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing now because of the cloud gaming! It will get better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent product when you wanna play remote but only at strong wifi and non-log in pw places. It’s also good to use when someone else wants to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portable Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box experience was great. Packaging was good and love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and light weight. Easy to use and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it !! Definitely recommend as a gift to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best ps handheld device you should give it a try by buying one from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box excellent looked pretty much new great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice attention, they really help when you’re looking for something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to connect. It’s very convenient to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and excellent visual. Feels very easy on the hands and is very nice visually with a strong network .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a very niche product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my PS5 in my bedroom and hated playing it sitting up. SO when this portal came by I had to get it, it let me lie in bed and play. However its not great for the type of games I play. Its not the lag, my network is top notch but its just the tiny screen for my 46 year old eyes and the weight of the device. I finally realized portable gaming is not for me, so I returned it. Hopefully it goes to soeone who can really make use of thsi device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bugging until they fix it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have a hard time getting on line with the playstation 5. You have to have the playstation on sleep mode. I was in NC it took a while to get it to work i am from MD. I in NJ now i can't get on i think it because i didn't hookup with in MD before i left. If it won't work on traveling it trashy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro is better!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do 4K or 120hz. You have to consider stick drift. I use my Dual sense edge with my IPad Pro. It does the SAME THING with a bigger screen and I can play IPad games that are on my hard drive. I took it back after a couple weeks and use my iPad Pro. It’s the same thing but better. I can listen to music, play games, play Apple games, use my dual sense edge, have a bigger screen, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expect lag

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great design, but it lags because it uses the PS5. Would be great if it was its own stand alone system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OneLove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my daughter and she love it. Small issue the game lag a little bit. Overall I have really got any complaints about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Gaming for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for giving the TV back to your family! It’s also great and excellent for remote gaming. Ive had the Backbone too but this is next level.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not like a PSP, you have to be connected to the PlayStation to play it. It’s kinda dumb honestly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I Don’t have the best connection and it still works. So i could only imagine if I had high speed internet this thing would be the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for couch play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, but you have to keep it on to charge it.

    I would recommend this to a friend