Customer Ratings & Reviews

Only really works decently with non-multiplayer games (I mostly played NBA 2K while traveling), even then it is pretty choppy. Works fine if you’re in a bind and can’t bring your PS5 with you but the games you can actually play are pretty limited. After about 6 months it’s a paper weight.

Device has been super awesome for me, have had zero issues with connection. Finally get to play more games while sitting on the couch!

I did a preorder weeks ago and it comes in tomorrow, no rush since I actually secured one thru bestbuy… the reviews look decent…. Lets see what happens tomorrow

Feels great when you’re using it and has rarely had any connectivity issues. Have not given online games a try but i expect more lag there

Neat toy to have on the go, but playing Modern Warfare 3 not so great because of FPS. Glitches quite often.

does what its made for nothing else cant wait for summer when i'll ise it more i. the back yard

This is very strange to me I wanted it to be perfect but its far from perfect! Using Backbone with the PS Remote app on my ipad and android phone was much smoother that using PS portal! With the portal I kept having a 3-5 seconds of buffering every couple of minutes while this is never the case with my phone and ipad! How come a dedeicated device is worse than an app! I deceided to sell it on Marketplace instead of returning it since it was sold out anyways.

Faster loading and better frame rates over the standard PlayStation 5

My favorite accessory at this point. Doesn't work well when ps5 is on wifi. That's to be expected. Battery life could be a little better.

For the price and the new update from Sony, makes this a no brainer.

Game changing piece of hardware for anyone who wants flexibility with their gaming. Highly recommend this. Best Buy is super easy and always reliable.

It’s good if you play one player only. Just a literal portal.

It’s good for offline games if your playing online games it’s super laggy

Best Buy was the only store who had it in stock at the time , great price and great company

Was out of stock everywhere but checked the Best Buy website at 2am and was in stock. Ordered and it shipped to my house within 2 days.

The build is nice. But had a lot of issues when using. Everytime I would connect to the PS5 it would lag or just disconnect randomly

Not able to connect to hotspots right . Only seem to be working with tmobile

It was great my son loved fast easy experience all the way to the pick up. Customer service was great and answered all my questions

Can’t wait to open this up on Christmas and see the kids reaction.

Works good so far. Definitely the best feeling handheld gaming device. I do get some stuttering, but other than that I do enjoy using it.