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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,058 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i can play and i dont need 2 consoles..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great as long as used in a high hot spot. will not just work everywhere or anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble connecting the device with the ps5. Something that doesn’t happen with the backbone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of tech. Good graphic resolution. You just need very fast internet connection to get the best out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also a Christmas gift so i don’t know how well it works

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it in our opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t care for this. We were under the impression this was a handheld ps5, but it is basically to mirror your existing ps5 on the same WiFi connection. We ended up returning for this reason and buying an Xbox instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with how quickly my delivery arrived after iI was finally able to purchase this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i take it everywhere with me. As long as you have good wifi connection youll be in heaven. A definite must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great concept

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but needs software uodates and the ability to download games to avoid lag. Some games are unplayable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool idea but there’s still lots of lag and sometimes the games just completely drops. GTA 5 online was ok to play but would drop older games

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is such a great idea and great concept too bad it was not THE handheld player we want it to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is built for. No issues connecting or streaming but we have fiber internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what expected. Streams fine 98% of the time. Able to play call of duty while streaming Netflix on the same internet signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly as advertised, if you think is a PSP... is not, minus well stick with getting a backbone for your phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good concept

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device but you beed really good wifi connection bevause it lags a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t even really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor can’t believe this is still being sold in late 2025. Massive input lag and became disconnected from the Wi-Fi every 3 minutes even with the best internet money can buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aamazon is a Scalper shop Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon sells these at like $400 double what Best buys sells them for not even Gamestop sells them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Sony just needs to do some better updates and add cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great if you’re family trying to watch Tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay system the screen is good. But it’s just lacking something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Underwhelmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal price point is steep when the device is only as good as your internet connection. I was also disappointed that I could not play the device using different PS accounts (e.g. my kids can't play it using their accounts). Backbone is probably a better option.

    No, I would not recommend this to a friend