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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,058 reviews
  • Rated 2 out of 5 stars

    Not yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its decent. But in its first iteration its not worth it. Need OLED for sure. The screen just isnt good. OLED can improve on any imperfections. Just look at the Switch. The screen on that initially was trash but once the OLED model came out it made the handheld experience 10x better. Another thing is the headphone jack placement and USB-C power placement is awkward to reach. That should be placed differently. Lastly is the limited options on this device. Having more options for bluetooth headpbones or streaming apps could add more value and functionality. This is an overall good device. The remote play worked decently. But the lag is still a little too much. Playing sports games like MLB the show or NBA2K is just not possible so limited the games you play so much makes it not a good buy in its current iteration. Wait for gen 2 and see what they improve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly awesome!! I didn’t even know the screen was touch screen! So worth buying:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into portable play with good WiFi than this is for you. Great to play when the family wants to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked at how convenient it is to just play anywhere around the house, and the screen is really bright,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it (if you know what you are buying)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my ps5 way more now. I love the portal. Wish it didnt have the stutters. But still worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it and came in 2 days. Its smooth to play. Just takes a minute to link to your playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the curb side pick up and the service was great. Sony did a great job feels great to hold and game of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun!!! Love the size. Bright colors and clear sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to use for your ps5 ................

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save your money not worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the buy too glitchy I have the highest Internet speeds for multiple devices. I work from home. Everything else works perfectly fine on my Wi-Fi connection. This one just is not something worth the dollar value. Honestly, I waited too long to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Portable and Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well as long as your Internet upload speed is 30 Mbps or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you ps5 is connected via ethernet and you have port forwarding set up correctly this works extremely well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal mostly works but the cloud streaming capabilty is passable at best. Also it takes eons sometimes to wake alocal ps5 feom sleep, if it works at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have really good wifi signal to play or else its not worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst gaming purchases I’ve ever made. Latency is terrible, constantly loses connection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay but not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is okay in some area's but in other area's it underperformes it disconneced me every time i played and i have att 5g would not recommend i refunded this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! Did curbside pick uo and was in the parking lot and on my way in home within 10 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with my purchase (Sony - PlayStation Portal Remote Player - White) from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital clarity amazing! Ease of use and fun to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great if you’re not able to sit at your tv and play. Make sure your ps5 is hard wired!

    I would recommend this to a friend