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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,052 reviews
  • Rated 3 out of 5 stars

    Need good internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but if you don’t have good internet it will not run that good or not at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for traveling purposes, hard time connecting to internet and when I finally did, it wouldn’t connect to my PlayStation. Not what I expected from the product. I should have read and watched more reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst thing I've ever purchased. I can't even play smoothly when I'm in the same room as my PS5. I have 2 gig fiber internet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    One of the unlucky ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Rog ally connects no problem to my home network, my steam deck same thing. P.S. portal was good until it wasn’t had it for less than a month Always disconnected every ten minutes, if you go on Reddit and YouTube plenty of other people experiencing same issues. Still works great just not for me going to sell it for less than what I paid unfortunately

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    laggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda laggy, i could only play offline games within it but it could be my internet idk

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does not work when turning on.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play PlayStation 5 games. I do not own a PlayStation 5 and thought this would be a great on go Nintendo switch like product. I cannot play games?? Is their something wrong with this handheld? Some people on the Internet say you need a PS5 console. I cant play games and was a waste of money and time. The Nintendo Switch allows me to play games on the go.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gigabit internet and it’ll still constantly disconnect if you aren’t 5 feet away from your router

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is really low. I played diablo 4 with it and game is looking so grey

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great item, if it didnt have to be streamed. if you are used to a fast seamless gaming expereince, this wont cut it for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Micro stuttering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the idea of the PlayStation portal. However, the micro stuttering was difficult to ignore. I ended up returning to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item breaks easily. Wish it lasted longer. Would suggest getting warranty

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth getting if you’re never home to play your ps5, perfect for traveling

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Playstation Portal Remote player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this. The connection even with high speed wifi is crazy laggy and just not enjoyable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it slow or disconnects and I don’t like I play them it desync.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basically just a controller with a screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that you can’t take it on the road. I was hoping to that I could use this during road trips but it has to be connected to the same WiFi as my ps5 kinda pointless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Paper weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk dosent stay connected.even inl the same room with router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love play on my ps5 but no on this ps portal I know it’s streaming and depends on your speed connection, on my home I have 1gb speed and mesh pods, and I can play kinda good on my home, but if I take this to the park o somewhere else, it’s bad really bad, the reflection on the screen bahhh it’s not good, but the device on person it’s beautiful but I just returned mine, Bye

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not worth it - very laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well and doesn't make sense. It has one purpose - to remote pay your PS5 - and is super laggy. Cannot play any timing or quick moving games, even in the same house. Would not recommend. Looks nice and feels nice, but doesn't perform at its only function.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Switch portable Halloween.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so very happy with this. It's exactly what he wanted for his birthday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the collection or to say "yea I got it" ..beside that, I'm rich, I been streaming on my Steam Deck, Rog Ally, Logitech thing a ling!

    I would recommend this to a friend