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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,052 reviews
  • Rated 2 out of 5 stars

    Analog stick where?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well unfortunately my left analog stick went out a couple weeks ago so there's that! Haven't even gotten a good year out of it yet. Ridiculous

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Update needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desperately needs an update to be able to use streaming services.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this without the PS5 fully on. This thing is supposed to work anywhere since the update and as long as the PS5 is not off but in sleep mode. Does none of that...not well anyway. Lag is horrible and resolution is trash. Use your phone and buy the backbone style controllers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume that this portable would be nice for certain people, just not for me. I dont like that it depends on your ps5 instead of being a stand alone device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product. Not the best quality. Still pretty fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow on the play time like you are missing conection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony gotta do better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest. Its ok. It's not too bad. It lags out every now and then. I don't think its worth 200 for it. Price should be at least 80-90 bucks. Sony is tripping for that. To me it's basically a better version of the backbone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NOT WORTH $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you plan keeping your ps5 on 24/7 and have wifi for the portal itself. Poor connection, easy to get disconnected. Not worth $200, $50 max

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS remote with 1080p screen smashed in the middle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very dark, can only play when playstation is on rest mode, even with wired connection on ps5 and good wifi on the portal i was lagging, very minimal effort by sony

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have rough wifi connection its almost impossible to play games smoothly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I thought it would be just sits there as a paper weight:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need PlayStation to play certain games. I don’t think it’s worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Playstation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly complicated and games look so bad on this screen

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently disconnected from wifi it was completely unusable so i returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lagged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device but it isn’t what I thought it was. I knew it didn’t have its own software and with my experience, my system is hardwired into the network and the delays were noticeable enough to affect my online gameplay. Mostly COD and destiny 2

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games run very poorly. I have very good internet and the console is hard wired. Every 10 seconds every game’s frame rate gets cut in half. Please do not waste your money I have no idea how the reviews are so high on this device. It’s a shame if the device worked properly it would be great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something like the switch. Even at home connected to a strong WiFi it would lag. If you need for more than 1 person to play it won’t let.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lagging issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but wasn't for me kept lagging maybe it's better now don't know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stutter King - Extremely Laggy - Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with this device, constant frames skipped, unplayable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only works with full 4 bars of wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a hunk of junk. Why this thing cant teather to the ps5 and instead has to 100% hook to wifi is a scam and a shame.

    No, I would not recommend this to a friend