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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,054 reviews
  • Rated 1 out of 5 stars

    Definitely not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pointless if you don’t have a PS5. You can play 200 games but they’re not even popular games. There’s no option to buy games either. You also have to pay $17 a month in order to keep playing it without a PS5. AND it glitches a lot even with good internet connection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not great fornfar distance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote play wouldnt connect to PS5 with the PS5 being in rest mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes all the time and when it does decide to play, it lags. Not worth your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cool only thing is you should be able to play different games like someone play on the portable whatever game while someone plays on the ps5 whatever game they choose to play

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Input lag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless your PS5 is on wired ethernet, don’t expect a seamless gaming experience with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a good product I tried for a moth and in my opinion it’s not something that you really need. No matter if u have a good internet connection the product is bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy it, it was me someone used my card without me knowing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t ever buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy not god that’s not make sense. I need to play from my PS5 if I can go anywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Best Buy system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to place an order for the Portal 4 different times using different payment methods and it didn’t work. Finally once i called they placed the order but then the next day they cancelled it claiming i had mutliple orders in place which wasn’t true. The system is overworked and poorly maintained. Very dissapointed and wikl avoid buying from Best Buy in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags and freeze all the time and crappie graphics.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately disconnected from PlayStation not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible decision to buy remote play very laggy even sitting in same room with ps5 hard wire only good thing is the cloud streaming if you have premium but still not very much popular titles

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote play on different Wi-Fi does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great on my local network. Cannot get remote player to work on a different Wi-Fi

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality sucks it's always lagging and it never stays connected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The idea is there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but not really practical. If you really want to play your game, just play it on the tv.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Basically useless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have the fastest internet possible it is unusable. Lag, blurry.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got nothing but lag and disconnects with a great home wifi signal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good lagging to much!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was lagging too much I couldn’t be away from home trying to remote play

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick stopped working after 3rd use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used twice and on the third time Right joystick stopped working 17th day of course next day after return policy. I didn't get the warranty but I mean come on it should have at least minimally last a year I have psp system that's been working since first day of release. Now it's just a big paper weight

    No, I would not recommend this to a friend