Customer Ratings & Reviews

Best way to play your PlayStation games on the go’

It’s worth every dollar.. to play your favorite games on the go

Great device! Can be used while someone is using tv.

Playstation Portal is amazing! Best $200 spent in a while

Great packaging, No issues, came exactly how expected. Thanks

Awesome product get to have my PS5 on the road now!

Great device needs to be standalone needs its own service

Great experience. Quick and easy! Love Best Buy!!!

Honestly, PlayStation has a way to go on this one. This technology is still to be developed. It works fine in the same WiFi network it’s very unstable on other WiFi networks. Also, works fine for games which the data transmission is not so high.

Good screen quality and sound. Hooks right up with good internet. Only uses remote play not like a psp where it has its own games.

The best acessorie for Playstation 5, easy and economic

Awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It Just Keeps Getting Better & Better !!!!!!!!!!!!!

PlayStation did a good job with this it works perfect

Bought this before I had the chance to do more research. Even if you enjoy the remote play experience and can deal with the lag, the lack of bluetooth, mediocre battery, and worst of all the inability to connect with most public wifi due to not being able to accept Terms of Service (Portal doesn't have an internet browser) is a major letdown. Only buy this if you like the aesthetics and mostly want to remote play in your house.

I bought the portal on accident, when i realized i bought the portal i ask for a refund and the coustomer support agent told me my item has been refunded i even got my money back but it ended up getting delivered and i got charged for it. i decided to give it a shot and the first week it worked fine, i didnt expect nothing less or nothing more from this streaming device. but then the more i used it the more problems came with it. i wouldnt connect to my ps5 anymore and im always away from home so i cant just check on my playstaion, so it would end up not being used until im home but whats the point of playing while being at home i would rather play on the ps5. and this would happen very often its not just a one time problem. its honestly not worth it.

Terrible product very laggy and takes forever to connect

I'm having alot of framing issues. Its really unplayable for me and my son. My PS5 is hard wired and I use it right next to my router but still have Problems!

This thing is perfect for me…… when it works. I have great internet and this thing always lags. If you were to use Playstations recommended network speeds im sure ot would be unplayable. Anyone who says this is a good device is either payed by playstation or just easily pleased. Id recommend not getting this wate of money.

It’s ok if you game alot and have really good WiFi