Customer Ratings & Reviews

Works great, no latency issues like I've had with backbone.

Does the screen comes with the one for $200? I see one for lesser?

Item as described highley recommended for ps5 users

I need a playstation portable q best buy asap for my self

You must have your playstation 5 on the whole time. And not only that you must have your ps5 connected to very good wifi land line. The lag and disconnection is awful.

My son’s ps5 is located in his room and we have a wifi extender, however the connectivity is terrible. I have been reading that the PS5 has to be hardwired to the internet and have a top of the line extender in order for it to work. I tried to return the portal since my son has not been able to use it since I purchased it on Feb 16 and Best Buy will not allow me. Now I am out of 211 dollars. It sucks don’t buy from Best Buy or this product.

This is a waste of money do not recommend. If u have bad connection it wont work. Got mine and returned it not worth the $200.

Why was this released? I tried to like it, I really wanted too, but the second it started lagging and having connection issues while i was sitting next to my PS5 that’s on ethernet I put it back in the box- what a waste, release the PSP

Have problems connecting to console and internet connecting issues

Good for at home gaming if someone is using the TV. It does ok with every other aspect.

A little too hard to see. Controls are hard to figure out.

So frustrating and a complete waste of money. I have no issues with my Wifi except when trying to play on my portal. No matter if the PS5 is land line connected or using Wifi, this portal lags so hard that I hate using it. I have wasted so much time trying to get this thing to work. The PSP is far better than this junk.

When i am home on the same wifi it is perfect no problem. But if you go to anywhere that ask for an extra step to connect to a wifi it doesn't work. So if you go to a hotel that needs you to put your last name and room number it will not connect

Pointless piece of junk. Can only play when at home on your home WiFi. Bought it for my new job where I travel out of town for 3 weeks at a time and wanted to be able to play Diablo IV and can’t. Will be turning when I get home.

A total scam. Does not connect to PS5 unless directly touching it. Why would I want to look at an 8 inch screen when I could just look at my tv? Portable…….not so much. Total scam by Sony for crap.

Was super excited to get this, but it's useless. Took about a half hour to get it to connect to the ps5, once it did it wouldn't stay connected. The screen would freeze for 30 seconds at a time while it tried to communicate with the console.

No pictures because I returned and refunded it the same day. Laggy connection. Sometimes game wont even play. Alot of "freezing " due to connectivity. Cmon Sony. You can do better

The only reason im making a poor review is the fact that how you could make it available to be purchased then cancel the order a few days later. I love the device and hoping to get one soon

Because it was not good shape. When I got it, I would not recommend it

You must have high internet speed for this to work. It lags on my service of 600 mb/s. Pretty much unplayable on slower internet speeds.