Customer Ratings & Reviews

If you're a PlayStation enthusiast looking for a way to keep the game going even when you're away from your console, the PlayStation Portal is an absolute must-have. It's seriously fun to use, bringing your PS5 games to life wherever you are with a crisp screen that hits the sweet spot—not too big, not too small, just perfect for handheld gaming. Battery life is impressive too—it holds a charge for hours, which means you can dive deep into your favorite games without worrying about constantly plugging in. And with the addition of cloud play, it’s become an even better value. Whether you’re lounging in bed, hanging out in another room, or on the move with solid Wi-Fi, this thing just works. If you’re already in the PlayStation ecosystem and want a seamless way to enjoy your games outside of the living room, the PlayStation Portal is a no-brainer. It’s easily one of the most fun and practical accessories Sony has released in a while. I wasn't sure how I was going to feel about this when I bought it but after a few weeks with it I'm glad that I did.

Fits well in my hands, lightweight, good grip, very nice display and graphics, same size of a PS4 controller just cut in half. Add a skin for greater grip and control. Plays really well at home on the internal wifi, plays well when away on a hotel wifi, just don't try to use a phone hot spot unless you don't mind lags in the video and a *massive* drain on your data plan. I tested on my phone with a 10GB data sharing plan and in 10 minutes had half a gig of data used, so the math means 200 minutes, which is about one night's worth of play. Really good value compared to other portable platforms, charges quickly and holds the charge well. Whatever you have on your home console is what you're able to play, even digitally downloaded games.

Far superior experience than backbone which has vastly inferior controller functionality and whose screen is only as large your phone. Portal has a nice large screen, excellent size, ps style controls with smooth controller integration across both sides of the screen, and good battery life. Does require wifi to work although it need not be on the same network. In essence, think of this as the portable version of your Playstation, giving your ps5 similar functionality as a switch/2.

I originally bought this because I have some games I like to play handheld, as they are easier to see. I love Stardew Valley, but I always feel like I'm squinting at the TV, and this makes it more enjoyable. I was a little worried about hand pain, as I do have hand and wrist issues, but it's surprisingly comfortable to hold and not too heavy. So I have no problem playing for hours at a time. You do need to have your PS5 on in order to use remote play, but they do offer an option of cloud gaming with one of the higher PS Plus subscriptions, so you technically wouldn't even need a PS5 at all if you decided to go for that option. Battery life could be improved, IMO. You get maybe 5 or 6 hours of play on one charge, which could be annoying if you're travelling. Overall, though, it's great.

The PlayStation Portal is a game-changer for both casual and hardcore gamers. With its sleek design and vibrant display, it offers a seamless gaming experience that allows you to access your entire library on the go. The intuitive controls and responsive gameplay make it easy to dive into action, whether you're at home or traveling.One of the standout features is the remote play capability, enabling you to continue your gaming sessions from anywhere. The rich audio quality enhances immersion, while the built-in voice chat keeps you connected with friends. Overall, the PlayStation Portal delivers an incredible blend of portability and performance, making it a must-have for any gaming enthusiast!

This device is not another console like the old PSP or PS Vita. This device is a PS Remote Play Controller with a screen. The app you download on your phone, the PS Remote Play app, to use your phone as a controller, this is the workaround. With that being said, the quality of the device feels so incredibly nice and touch screen can look so very sharp. I use the word “can” because this device’s screen quality is very reliant on your wifi and/or your hotspots. You also must be on the same connection as your primary console in order for this to be used as your controller. You cannot play at Location B with X Wifi connection, while your console is at Location A with Z Wifi Connection. Once connected, your PS5 will turn on, along with your monitor or tv (if your setup is configured that way). You will be able to see your picture on the PS Portal’s screen, and the screen your main console is connected to. Again, the PS Portal is not another console. Its a Sony made backbone controller. Furthermore, and to reiterate, the device feels so nice in the hands. Now, it may be a bit awkward to grasp, but just like any new or different controller, you will adjust to it just fine. Its a small and surprisingly heavy device. The weight isnt an issue, just surely more than youd expect. PS5 adaptive triggers remain and buttons feel very well made. No stickiness or stick drift has been seen or noticed. The Sound Quality is also quite nice, and the volume button above the screen itself is out of way, easy to spot, and easy to reach. Of course, directional sounds may be harder to notice, so I highly recommend to get this device if you plan to stay at home and want to play Single Player games. Multiplayer games are possible, but if youre competitive, it just may not be the best option. There is a way to connect your headphones to it, so even if you are competitive and desire that directional sound, you wont be at a total loss. Overall, I have been happy with my PS Portal. I do not regret my purchase. The price range may be offputting, however the device itself is a strong and sturdy one. Respectfully, you are not missing out on much if you do not own it, but it is nice and convenient to have if you want to play in one spot but your primary console is in another room.

I can't believe how handy the PlayStation Portal is; it's a total game-changer for my gaming sessions. Being able to stream my games from my PS5 to this handheld device is incredibly convenient, especially when someone is hogging the TV. Whether I'm lounging on the couch or chilling in bed, I can keep playing my favorite titles. The screen is crisp, and the controls feel just like my DualSense controller, which makes gaming a breeze. This is perfect for anyone who wants to game anywhere at anytime.

Does what it says, convenient to use PS5 all over the house, controls are great, screen is great. Beware though, you cannot use streaming services on it, that is stated in places but easy to miss, still a great product

It works surprisingly well. With a 100mb/s connection at a hotel, I had very little issue streaming from the cloud (via ps+) and (when it worked) my ps5 at home. Battery life leaves a bit to be desired, but it's not terrible. I had issues with it initiating the connection to my ps5 at times, but this again was at a random hotel. Everything worked fine at home where my connection speed is up to 1gb/s. The black one looks so good too.

Let me start with saying this, I do really like this new handheld by Sony but I can't say it's just yet perfect. There are still some flaws to it but for what it is and the cost it's great. This system does not have any internal memory nor any port to allow you to add a memory card to it, which is its major flaw, but it's not one that hinders play. The PS Portal plays streaming games and that's it. Depending on your internet signal and your PS Plus subscription plan, you can have a lot of fun with this handheld. To get the most out of the system, you will need a good/steady wireless signal for the internet and the stronger the better. For the games, if you have the premium plan then you will get access to both your Cloud games as well as a bunch of the streaming games. Though the premium is the most expensive plan at $160 but if you are comparing the costs of the other handhelds that are double to triple the cost of the PS Portal for just the system, then the cost of the Portal plus the premium about equals out to the cost of the other handheld systems. I'm hoping that since the streaming is a new thing for the PS Portal that Sony will be adding more to it in the coming year but right now it's great for causal play. The system is not too large, though after getting used to the grips, which seem larger than the PS5 controller, I would like a larger monitor. The quality is really sharp and clear, the audio is great, not too loud but loud enough to hear and not be disturbing. I would like an internal memory option so I could have that backup memory just in case there's no internet or poor signal. So far I haven't had any real problems playing the games. There's been a few times when the signal was weak but I was also inside a small closed off room that's used as a audio recording booth, so, the signal is weak. I think if Sony added some internal memory or a slot for a card, give the monitor a larger screen size, and offered a way to watch movies on it without needing to be logged into you PS5, then the PS Portal would be the best handheld in my opinion. Right now, it's been a lot of fun for me, I've played more new games on the Portal than I have on my PS5.

This PS Portal is easily my favorite gift. With balancing work life, relationships, school, and homelife, it’s given me the convenience to play my games more in the moments that I wouldn’t have before. Most of the time when I’ve found myself having the downtime to play my PS5, it’s been while my fiancé and I are in bed and she’s either aimlessly scrolling her tiktoks or watching her tv shows. We both work full-time and go to school, so of course we want to be in the same space even if we’re doing our own thing to de-compress in our own ways. This has given me the ease of being able to lay up with her and play my games simultaneously, while she rotates like a hot dog in a gas station, switching between the tv and her phone. No more having to get everything set up on the tv or her feeling like she’s not getting attention, because i’m using the tv. In her words, this is a gift to her too since it benefits her so much. Haha, all jokes aside, I highly recommend. Also to add, anyone who claims it’s laggy or has poor connection, needs to get better wifi. I have 500mbps and no issues. Only thing I would say that could make the Portal better would be to have the ability to play any game online with a wifi connection, while away from your console. It’s possible to play from the cloud, but you have to have the highest PlayStation subscription, and even then so, you can only play games that are current in the store for that subscription, which pretty well defeats the purpose for me. Overall though, I give it a 10/10.

I bought the PlayStation Portal through the Best Buy app—it was quick and easy. The app guided me smoothly through checkout, and I had my device within minutes. Store staff were welcoming, courteous, and ready with my order—big thumbs up to them. ⸻ Why You Might Love It • It feels well-built and comfortable to hold. • Using Remote Play, I could easily play PS5 games away from the TV when it was free. • Thanks to a recent update, I can also stream select PS5 games through the cloud using my PS Plus Premium subscription—no need to turn on my console. ⸻ What You Should Know • It’s entirely reliant on decent internet. At home, it works great. But on slower or public connections, the picture gets fuzzy and gameplay can stutter   . • You won’t find any built-in games, apps, or offline play—just PS5 streaming, whether from your own console or Sony’s cloud. • You need a PS5 (or the cloud feature, which also needs a subscription) and solid Wi‑Fi to make the most of it. ⸻ Bottom Line Choose the Portal if you own a PS5, enjoy playing away from the TV, and have reliable internet. It’s well-made, easy to pick up at Best Buy, and now offers cloud streaming too. Just be aware—it’s not a portable gaming console on its own, and it won’t work well without good connectivity. Rating: 3.5/5 — Smart hardware and great service, but internet and ecosystem dependencies hold it back.

Great device, really easy to connect and use. Graphics and handling is really good and comfortable, strong battery life and quick charging keeps me gaming

What can’t I say about the PlayStation portal ever since I got it I’ve been enjoying the use of it and have been playing games nonstop. Great to use while others. Want to watch TV and I feel like having a game session and also awesome cook to take games on the road can’t say enough about how well the experience using the PlayStation portal and how awesome the stream part of gaming is the library offers plenty of awesome games I enjoy playing and really enjoy the operation of the system really can tell a quality product from a great company

I was skeptical on how well this would work but ended up loving it. Great quality, easy to use and game plays great from another room in my house (haven't tried it from a different location)

I don't do reviews that much I'll make it short and sweet but this thing is awesome I should have got it a long time ago I am happy with my purchase game on

I got what I have expected from it thus far. Set up was pretty smooth and runs great with my PS5 over my wifi. Having my games portable within my home has been amazing as i can’t sit and play as a Dad of 2 energetic rapscalions. Any quiet space has been turned into my personal gaming time.

The portal is a great product for playing your PS5 on the go. I petsit a lot and sometimes you just need some sort of entertainment, so I got this to keep me busy when I'm bored at other people's houses. It's so much better than trying to use your phone for remote play. 10/10 recommend.

Honestly, one of the best things (a bit over priced for what it has) to use alongside your PlayStation. It's so nice to move around the house and play like I would a handheld but having all the processing offloaded to your console - meaning long battery life too! The WiFi is a bit finicky; I can be 3-5ft away from an access point and get a warning about WiFi signal.

Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.