Customer Ratings & Reviews

I bought the portal on accident, when i realized i bought the portal i ask for a refund and the coustomer support agent told me my item has been refunded i even got my money back but it ended up getting delivered and i got charged for it. i decided to give it a shot and the first week it worked fine, i didnt expect nothing less or nothing more from this streaming device. but then the more i used it the more problems came with it. i wouldnt connect to my ps5 anymore and im always away from home so i cant just check on my playstaion, so it would end up not being used until im home but whats the point of playing while being at home i would rather play on the ps5. and this would happen very often its not just a one time problem. its honestly not worth it.

Excellent to use when someone wants to watch tv easy set up

Sometimes can be a little laggy, but other than that. Great !

Nice I like it because I can play in different places with Wi-Fi I hope the screen get bigger and faster FPS for the rest is ok. Good grip , wee need diferentes color or especial edition

Great tech. I can play my PS5 games anywhere. Classic black looks nice.

Is good and I like to play this all the time and the price is good

Would give 5 stars if you could easily switch profile. It's annoying to have to go in the app, scan the code, and log out. Besides that, i love it

Love the color!!! Great all around portal design well

Love it what a game changer for relaxed gaming experience

Excellent service I really like the kindness of each representative

Amazing best buy customer service helped me beat the scalpers to a PS Portal. And it shipped within a week of the order. Thank you Best Buy!

Absolutely love the portal!!!!!!!! Had it for 2 weeks and use it everyday. I had to upgrade my WiFi because of weak IT was but love this product

It’s amazing at first the control wide but once you start gaming you completely forget.. Just makes sure your PlayStation plugged Ethernet for best results.

Loved it and now with this update yo can play stream games Awsome thank you

This remote player is just AMAZING. Love the design and screen resolution is really nice. 10/10.

It’s ok if you game alot and have really good WiFi

If you have a PS5 and dont have much time to be home mostly if you are traveling you will need a PlayStation Portal.

Outstanding experience from ordering to the delivery process. Ease of access was 10 of 10.

Pretty cool concept, a little pricy. I like to use it around the house, and streaming from it is pretty fast.

I enjoy it! It fits perfectly in hand just like a regular controller. You just need a strong connection.