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Customer Ratings & Reviews

Your price for this item is $191.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6241 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,241 reviews
  • Rated 5 out of 5 stars

    I would recommend this device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not do reviews, but I absolutely love this device and the Midnight Black color! It is a great way to play your PS5 games in handheld mode and catch up on that nagging backlog. My PS5 console had been collecting dust recently due to my busy life schedule but since buying the portal I have not picked up my Switch 2 in days. I also love the cost of the device as well given how expensive gaming has become as of late.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to USe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy set up Its works very well with my PS5 and is very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go if you pay for premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a console, but I travel for work and was disappointed that I wouldn’t get to use my console at home much. I was on the fence about this until the newest update came out for cloud streaming. This portal is AMAZING. The only downfall is having to pay for the PlayStation plus premium if you want to use it on the go and not have to worry about your console at home being in rest mode. I do love the fact that I can be using the portal and the console at the same time, as long as two accounts are being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm and really easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the PlayStation Portal mainly so my son could keep playing his PS5 when he has sleepovers at his grandparents’ or friends’ houses. Mission accomplished he literally packs it like it’s another limb now. The fact that he can just pick up and play his saved games on the big TV at home the second he walks back in the door (no cloud saves or anything to mess with) is pure magic for him. Streaming quality has been rock-solid on our home Wi-Fi and even holds up pretty well on my parents’ decent-but-nothing-special internet. The screen looks fantastic, battery life easily gets him through an evening + morning of Fortnite and Roblox without needing a charge, and the built-in controller feels exactly like a real DualSense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, easy set up. Love being able to play my favorite games in hand held form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality, you can play anywhere and very convenient. Graphics are amazing! One thing I would suggest would be amazing if you can play it without having to leave your ps5 running all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good disconnects from ps5 sometimes but works good when stays connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for gaming on the go for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it as birthday gift for my son & he really likes it. Graphics & screen look super nice & crisp with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid, battery life is great I could be playing while someone is watching TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 because while it is amazing to have a portable ps5 essentially. The downside is the lack of ability to play your games offline without wifi or without the ps5 itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i just wish it did more or was a standalone device however i am enjoying ff tactics on it right now but it mostly stays tucked away however for the price you paid it does what it says and does it well and its super comfortable to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Times the Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a release PS Portal and tried hard to love it. Had connection issues, trigger issues, and sound problems. I sold it before the quality of life updates were implemented. I decided to give it another go this year and everything I struggled with previously has been remedied! Lately, I've been playing on this more than my OLED TV, and I'm glad I got it in black this time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Dad Time After the Kids Take Over the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PlayStation Portal for myself after realizing the TV in my house is permanently claimed by my three kids. This thing has been a lifesaver. Setup was quick, and once it synced to my PS5, I was gaming from the couch, the backyard, or wherever I could grab a little peace and quiet. The screen looks great, the controls feel just like the DualSense, and it’s surprisingly comfortable to use for long sessions. Every now and then, it’ll lose connection to the PS5 or the image will get a bit pixelated, but it always reconnects quickly and keeps going strong. If you’ve got a full house and still want to squeeze in some gaming time without fighting over the TV, this little device is a game-changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal Black Edition is honestly pretty awesome if you already own a PlayStation 5 and want to play anywhere in the house without hogging the TV. It’s not a full-on handheld like a Switch, but it does what it’s made for really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best On the Go Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels really nice, the battery last longer than what is actually stated and it is very good for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has been an awesome accessory device for me. I understand that not everyone is going to have the same experience due to different networking setups, but for mine, it has worked flawlessly. It's made me play my PlayStation way more helped me get even more value out of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i wasnon the fence about purchasing the Portal, I’ve found myself playing my PS5 more than ever before. Having a wife and kids who are often in control of the TV in the main living room, this allows me to use my PS5 while the wife and kids are watching a show, movies, or playing on another video game console. Highly recommended. I would only suggest to pick up over having it shipped when possible because the 3rd party delivery service used is awful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it connects to my ps5 it’s great but sometimes getting a connection is a pain. My home network is good and I am using the ps5 connection using Wi-Fi rather than wired connection, which I heard improves the connectivity. But yeah the cloud streaming is a game changer as long as you’re a ps plus platinum member. Solid to hold and use. The thumb sticks are a little higher than a standard dualsense controller so it takes some getting used to that, but overall a great product!

    I would recommend this to a friend