Customer Ratings & Reviews

Easy to connect to our PS5 and works exactly as intended. I don’t mind that we can’t take it out of the house because it’s meant to be used when our toddler wants to watch something else on the TV. Screen quality is good, no latency issues with the controls and the battery actually goes on for a while. Would definitely recommend.

As a frequent traveler, I was looking for a convenient way to enjoy my PlayStation games on the go and during downtime, and the PlayStation Portal has exceeded my expectations! Being able to play my PS5 games in bed, without having to set up downstairs every time, is a game-changer. The device is lightweight, easy to carry, and the screen quality does justice to the games’ visuals. The battery life is impressive, which is crucial for those long travel days. I found the setup to be straightforward, seamlessly integrating with my existing PlayStation ecosystem. The price point is also very reasonable, offering great value for a high-quality gaming experience. I highly recommend the PlayStation Portal to anyone who wants to keep gaming while away from their main console setup. It’s like having a portable PS5 at your fingertips!

This has been a game changer. With the update that allows you stream any game in your library this is a great value. Yes, it does require the most expensive subscription but for me it’s still worth it. On Christmas Day I was told I would need to wait 60 mins to stream a game; I assume the servers were crowded because a lot of new owners were using their portals. I never had this issue before Christmas but something to be aware of. I even played Destiny with few connection issues. I did have some weird setup issues and the device took some getting used to. Nothing good old Reddit couldn’t handle.

This is possibly one of the best pieces of technology I’ve purchased in a long time. It works effortlessly to connect to my PS5 and allows me the flexibility to play the games I want anywhere in my home without having to move the console. I love playing on the big screen but with some games this sometimes causes motion sickness over prolonged periods of intense game play. The Portal allows me to play in between, and reduces that sense of motion sickness. The quality of the handheld is amazing, and the screen is big, bright, and gorgeous. The ergonomics of the grips are fantastic. It feels exactly like a Dualsense controller despite the added distance between the left and right grips due to the large screen. Battery life seems to be pretty normal, I have had no issues with it depleting faster than I need it to. The only improvement I could suggest is the placement of the USB-C charging port. It’s a little difficult getting it plugged in under the lip of the back of the device. It would be better suited to the top of the handheld so you don’t have to “dig” to get it in the port, and it would make it easier to charge while the device is still in use. Overall, I’m extremely pleased with the Portal and I am excited to use it away from home when they bring game streaming out of beta. If you have been thinking about purchasing a Portal, do it. You will not regret it.

AWESOME OVERALL PERFORMANCE. HIGH QUALITY SCREEN. AWESOME PORTABILITY.

Genuinely a great item! Replaced the backbone that was dropping connection constantly through the Remote Play app. The larger screen and adaptive triggers make for a much better playing experience and doesn’t drain your phone battery using it like the backbone! I also got an excellent quality open box it didn’t have a single issue. I ordered it online and it was ready for pick-up in 20mins at an outlet 5mins from my apt.

I bought it as a gift for my bf and he loved being able to take it to play his games anywhere. It does have trouble connecting to his PS5 sometimes but it’s still pretty convenient.

The PlayStation Portal is an incredible device for remote gaming! It's sleek and portable, making it easy to take my PS5 experience on the go. The 8-inch screen is vibrant and delivers a crystal-clear picture. The DualSense controller integration is seamless, providing the same immersive experience as playing on a PS5. The battery life is decent, and the setup process is quick and straightforward. Overall, the PlayStation Portal is a fantastic way to enjoy PS5 games on the go, and I highly recommend it to any PS5 owner!

Overall, a really nice successor to a PSP. It is easy to grab on the go and play some PS5 games on trips. The online connectivity can be a pain sometimes, as it can be difficult to get to work on some hotel wifi. I mainly use it for non-competitive sports games and rpgs. Build quality is questionable. I had some horrible joystick drift that I had to do a lot of troubleshooting for. Eventually, I was able to fix it without replacing the joycon module, but I almost did. The gaps for the joysticks seem to be larger than on a dualsense allowing more dust/ crumbs in.

⭐⭐⭐⭐⭐ 5/5 Stars – A Great Gaming Companion with a Few Minor Hiccups I can honestly say that I’m very satisfied with my PlayStation Portal. Before getting the one I currently own, I had a couple of disappointing experiences with open-box units purchased from Best Buy. The left analog stick on those devices either felt stiff, dragged during movement, or experienced what many gamers know as stick drift. Unfortunately, that made the gaming experience frustrating and took away from the enjoyment I expected. Thankfully, the friendly and professional staff at Best Buy made the exchange process easy and hassle-free. After replacing the unit, I finally got a PlayStation Portal that works exactly as intended, and I’ve been happy with it ever since. The Portal allows me to play games from my PlayStation library almost anywhere. I’ve even enjoyed some of the titles available through cloud streaming. One of the biggest advantages is being able to play while away from home, such as during breaks at work. As long as you have a strong and stable Wi-Fi connection, the experience is excellent. That’s really the key: a strong Wi-Fi connection. If your connection is weak or unstable, your experience may not be nearly as enjoyable. However, when connected properly, the Portal performs very well. Leaving your PlayStation in sleep mode at home allows you to remotely access and play your games through the Portal, which is incredibly convenient. I’ve been able to enjoy games like College Football and other titles that I normally wouldn’t have access to away from home. Playing NBA 2K26 with friends has also been a great experience. The gameplay is smooth, responsive, and has very little lag when connected to a solid network. That’s made online gaming enjoyable and reliable. Overall, I give the PlayStation Portal 5 stars because it delivers exactly what I wanted: the ability to take my PlayStation experience with me wherever I go. If I were scoring it strictly on hardware durability, I’d probably call it a 4.8 out of 5 due to concerns about analog stick durability and the potential for stick drift, especially for hardcore gamers who put a lot of hours into their devices. I also hope future updates continue to improve connectivity and reduce the occasional need to reset the Portal when network issues arise. Despite those minor concerns, this has been a fantastic purchase, and I’m very happy with it. Hopefully, this review helps someone who’s considering buying one. This is my real experience, and I’m glad I gave the PlayStation Portal another chance.

The Sony PlayStation Portal Remote Player in Midnight Black is a sleek and impressive device that makes gaming more convenient and flexible. I like how the design looks clean and modern, and the black finish gives it a premium feel compared to the standard white version. The screen is bright and clear, and it feels comfortable to hold during long gaming sessions. One of the best features is being able to play PS5 games anywhere in the house without needing the TV. The controls feel just like a DualSense controller, with haptic feedback and adaptive triggers that make the gameplay immersive and smooth. The 8-inch display with 1080p and up to 60fps makes games look sharp and enjoyable while using Wi-Fi to connect to the PS5. Overall, the PlayStation Portal Midnight Black is a great accessory for PS5 owners who want freedom to play in different rooms or on the go at home. It’s stylish, comfortable, and delivers a solid remote play experience. I would recommend it to anyone who wants a portable way to enjoy their PlayStation games without being tied to a TV.

Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.

Far exceeding expectations. Screen is gorgeous, controllers are comfortable. And freedom to play without any significant lag delay is really impressive.

Looks great, plays great. Everything as advertised. If you’re cohabiting and don’t want to hog the tv evenings, but don’t want to sacrifice PS5 gaming - this is the machine. Remote play is contingent on strong WiFi. Closer to the source is better. Having your PS5 on a hardwire connection also helps. If you can meet those requirements though it runs perfectly. If you have PS Plus Premium, the option to stream games is nice, and my experience with streaming has been great so far. At $200 (even post price hike $250) it is a great value for what it does. My only complaint is with Best Buy’s packaging. They stuck the product box inside another shipping box with no additional padding or packing materials so it was just sliding around in there through shipment. Thankfully nothing damaged.

This PlayStation portal is awesome. It is exactly what my husband wanted. He wanted something he could play his ps5 on even away from home, he originally got a backbone for his phone from another place, but it would not work very great. Then when he saw this at best buy I got it for him for Christmas and he said it works great! He can play it anywhere with wifi or a hotspot and the quality on the device is perfect. Even I have started to enjoy it as well. Highly recommend!

First of the simplicity of gaming PS5 at the palm of your hand is amazing and the quality is breathtaking they look great on the 1080p screen. Its nice now if i want to game and someone wants to do watch someone on the TV its possible now. The system itself feels great the rumble to the controller is spot on basically a PS5 controller with a screen, I did buy a screen protector and a case to make sure its protected. It was a little slow starting up in the beginning but after that its been a breeze starting up so it might just be when its starting. I would say youll need a good solid internet connection or it will lag a little so keep that in mind.

The Playstation Portal is one of the best handhelds I have used. Yes it is a streaming device, ensure you have a great internet connection, otherwise the device is pretty useless.. I have used it with my PS5 and as a standalone device streaming games from my playstation plus library, both are very solid, I did have a few issues with stream quality when network traffic was high, but the game was still playable, visuals took a hit, looked like the resolution drops to 480p but the gameplay stays relatively smooth unlike xbox gamepass that adds in loads of packet loss issues, stutter issues, rubberbanding.. I suppose this is more on the servers Sony and Microsoft use and how cluttered they are vs the device itself, but it's a good point to note that games arent interrupted as much as they are with Xbox Gamepass.. Games play smooth, the device is a bit heavy, but im just not used to gaming on a handheld is all, I have tiny baby T-rex arms so it becomes slightly bothersome to hold up on its own for too long without resting my arms on something. All in all, this device saved my mental health.. I went from having a PS5 and never touching it due to the location i have it in, to now playing more games than I have in the last 10 years.. Executive dysfunction and all.

Movie time? Game time? Both! Be together with your family and still get to play your game. The portal connects quickly, has a decent battery life and is comfortable. If you have a PS5 and lots of people vying for the TV, this is worth it.

I purchased this not thinking I would use it is much as I have. This frees you from being tied down to the TV in the spot you have your PS5 hooked up at. I can be laying in bed playing games, while my wife is watching TV. It does have some limitations. You do need a stable WiFi for it to work flawlessly. It can lag at times, but for the most part it works great. I do not play many PvP games on it, as there can be a slight lag that can pop up can make or break your game. But it works great for single player games.

What can I say? I didn't know that much about the Portal when I bought my PS5 and after very little research I bought my Portal. It was an open box.....and let me tell you, it was pristine. One could not tell that the box had been opened before except for the security tape being cut on box. Thank you Best Buy. The Portal itself is a PS5 to go. As long as you have internet and a Playstation Plus account, you have your PS5 everywhere you go and stream every game on your console and in the Playstation Store.