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Customer reviews

Rating 4.5 out of 5 stars with 7027 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,027 reviews
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation portal remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote! Great quality and very easy to use. Light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is an amazing device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Keep on gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Device that no one asked for but definitely needed. I'm a father of 2 and i use this while they sleep. It feels great, fast response and my favorite factor is the big screen. It is not the same as my OLED C1 LG but it gets the job done. I highly recommend it. Worth $200 plus the tax

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Handheld from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal so far. Connecting to the PS5 is seamless. I have very little lag due to my console being connected directly with 1 Gig Internet. Even outside it runs pretty well. Ive played god of war Spider-Man 2 and 2k on it and they run with ease. I’m hoping in the future there is cloud gameplay so you don’t always have to install a game on your console to play on the portal. This is perfect for when you want to continue gaming but don’t want to be so involved on the couch and causally game home or away. Battery life is decent. I played about 5.5 hours before the battery indicator went low. Charging takes a little while so if you can plug it into a fast charger block it charges in about 2-3 hours which you can go back to console in the meantime to play your games. Overall great product. Can’t wait until GTA 6 comes out next year. A lot of ppl will find more use when that game drops.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fully console experience in the palm of you hands

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all Dads out there, the PlayStation Portal is a solid option for remote gaming. It connects seamlessly to the PS5, allowing you to play your favorite games away from the main TV when it is occupied by Bluey or Sesame Street. The screen is sharp, and the controls feel just like a DualSense controller. However, it’s limited by requiring a constant, strong internet connection, and it doesn’t support cloud gaming or local apps. Overall, it’s great for PS5 owners who want a fully console experience while their main TV is occupied or while laying in bed, but some limitations may not make it ideal for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. game play is not glitchy at all, loads as fast as my PS5. I am a little disappointed that if you travel with it you have to use wired headphones, as there is no BT capability. I would also recommend getting a screen protector and silicone case if you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    A Good Gadget for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a PS5 dedicated Switch. It doesn't travel beyond the boundaries of your home WiFi network. This is made clear in the literature, but often overlooked. That said, it is nice to be able to access the PS5 from anywhere in the house and at anytime, especially if the PS5 is connected to a TV that is used for other purposes. This means that no matter who else is using that TV at the time, you can still play your PS5 games. The unit, itself, has comfortable and familiar controls, and the screen is vivid and easy to view over an extend play-session. If you have strong WiFi through out the house, there is little if any lag or stuttering. I think of this item as a "gadget" to help extend my opportunity to access my PS5. It also helps keep the peace when there is a conflict between the TV watchers and the gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Device if You Have Family/Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this device works perfectly for someone who has family/kids. Personally for me, I can't be in my gaming room all day when I have a wife & a kid. My wife & I co sleep with our son and it would be selfish of me to go to my gaming room everynight while my wife is stuck in bed with our son. There are times where my wife want's times for herself which mean I'll be putting my son to sleep instead of her. Now, there are a lot of people bashing on this device because you can already remote play with your phone/tablet and I've been doing that with my phone using the Backbone. Here are two things that I like about this PlayStation Portal over using a Backbone. 1) The screen size is bigger. My phone is only 6.3" so having that 8 inch is a plus for me. I personally don't care that the screen is an LCD that doesn't bother me at all. 2) Being able to use a Duelsense controller with all the heptic feed back is a plus. You don't get that feeling using a Backbone and to be honest. My hands gets fatigue afte about an house using a Backbone where else I don't get that using the Playstation Portal. Yes! you can connect your Duelsense to a tablet and get a bigger display than the PlayStation Portal, but you have to place your tablet on a table. You can't lay in bed with a tablet while using your Duelsense which is where this PlayStation Portal shines to me. IF YOU DON'T HAVE A FAMILY/KIDS THAN THIS DEVICE ISN'T FOR YOU. NO REASON WHY YOU WOULD WANT IT UNLESS YOU WANT TO.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as good as I expected but will do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this learning that they've added the cloud streaming update. It's still in BETA so the cloud library isn't too impressive. Let's talk about a few things. Connectivity - I have a pretty strong wifi signal at home. Playing in the living room using remote play with the PS5 within 6 feet, there is little to no lag & not too much graphical flaw. I have also connected using hotspot from my phone away from home. Though not perfect, it works. There is a slight lag and graphics were choppy (connecting to PS5), so i'd recommend maybe just a 2D RPG. I haven't had a chance to connect it at another location outside my home using a strong wifi signal yet, so I will update my review in the future. Bluetooth connectivity (headphone/earphone options) - This is a negative for me. You have the option to use a 3mm input jack or ONLY the Playstation PULSE earbuds or PULSE headphones. I have the pulse 3d and was disapointed that i am limited to connecting that using a 3mm jack only to the system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Patience paid off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited patiently for my kids too get old enough and Bam! It worked out too enjoy my childhood games with my kiddos while I play another console with another in the same room. Glad it works just as ADVERTISED! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Welcome back to gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful piece of machinery has given me the chance to get my game on. As a grown man with responsibilites and children, those things come first. And i don't want to hog the tv by gaming, so i put it off and off and off and I never get to play on my PS5. Now I can easliy chill on the couch with my family while we all enjoy something on the big screen and I can disappear into a game-world of magic. A solid wifi connection and having the PS5 on a wired connection and rest mode helped to optimize performance. I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    When it works, it is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is the best accessory to the PS5! Depending on your internet setup, it may not always be able to connect to your PS5 in every room. But for me, I have the PS5 hooked up to a Ethernet in one room. And then I play in another near my router and 90% of the time I have no issues and love being able to play my Playstation games in front of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, smooth controls, and perfect for playing PS5 anywhere at home. Comfortable to hold and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best purchase i’ve made! you can play some games ofd the cloud streaming all you need is wifi no console needed. if you are near your ps5 it connects super easily.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    When your feeling a little lazy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super convenient. It’s nice on the days when I’m not feeling like going to the game room to get on my ps5. I can just grab this and chill on the couch and play all the games one my ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Conveniently play PS5 anywhere in your home!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PlayStation Portal. So easy to pick up and play all my digital PS5 games anywhere in the house. Wired connection from PS5 to the router helps latency immensely. When I’m playing at home there’s practically no latency, feels like playing directly on the console. Outside of the house there’s a little bit of lag but my brain quickly adjusts to it. Ergonomics feel great, it’s lightweight and easy to hold, no hand cramps like playing on the Switch. Battery life is decent, I can get about 4-5hrs of gameplay on a single charge. It came packaged really nicely. Overall a fantastic product and has me playing my PS5 more than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to my electronic collection. Works better than I imagined an has all of my favorite games with no bug difference from the console. As well as it not needing to be connected to a PS5 the PlayStation Portal offers streaming services to get the games I like without having a actual PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Much Better Than You Think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely agree with a lot of reviews I’ve seen about this. This is a great device if a PS5 is your main device and you are a parent, or someone who makes time to game before bed. There have been days where there just isn’t time for me to sit on the couch, but I can play a little winding down for the night in bed! The screen is very nice, and the internal audio is solid enough. I also already have a pair of Pulse headphones which really helps! I wouldn’t play an FPS on here, as there is a little input lag that throws off timing, but I’ve really enjoyed playing single player games on here. A Steam Deck certainly does more, but this device definitely has a place in a lot of people’s homes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal is relevant now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update the PS Portal has so many features and uses to make the most out of it. Only con is it requires like super stable internet connection but other than that it runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect pooping play thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever given. My little brother was stoked to have this game sent to him. He couldn’t wait to break it in while sitting on the toilet. Perfect for on the go gamers.

    I would recommend this to a friend