Customer Ratings & Reviews

The game system came in a timely fashion. It works extremely well. Great quality handheld game system.

I love my PS portal, but just know what it’s uses and limits are before purchasing. When my main tv is in use being able to lay on the couch and play my PS5 is priceless. Also the quality of build is excellent and the screen is immaculate. If you’re on the fence go for it!

It works great and easy to travel with. I enjoy using it, and it stays charge for a long time. Love it

This is a great accessory at great price. Perfect screen. Love the wifi principle of being able to play stream games on the go. Love taking it on trips

The PS Portal plays and feels just like I wanted it to. The controllers feel great to hold and use, and I can use it for hours without fatigue. The screen does better without direct sunlight on it, but the screen not being OLED isn’t a deal breaker, as I believe it does contribute to the great battery life. I don’t play games that requiere absolutely zero lag or live service games so I can’t speak on that front, but for my singe player life, it works exceedingly well. Four stars due to the lack of Bluetooth connectivity and minor network issues.

Let me start with saying this, I do really like this new handheld by Sony but I can't say it's just yet perfect. There are still some flaws to it but for what it is and the cost it's great. This system does not have any internal memory nor any port to allow you to add a memory card to it, which is its major flaw, but it's not one that hinders play. The PS Portal plays streaming games and that's it. Depending on your internet signal and your PS Plus subscription plan, you can have a lot of fun with this handheld. To get the most out of the system, you will need a good/steady wireless signal for the internet and the stronger the better. For the games, if you have the premium plan then you will get access to both your Cloud games as well as a bunch of the streaming games. Though the premium is the most expensive plan at $160 but if you are comparing the costs of the other handhelds that are double to triple the cost of the PS Portal for just the system, then the cost of the Portal plus the premium about equals out to the cost of the other handheld systems. I'm hoping that since the streaming is a new thing for the PS Portal that Sony will be adding more to it in the coming year but right now it's great for causal play. The system is not too large, though after getting used to the grips, which seem larger than the PS5 controller, I would like a larger monitor. The quality is really sharp and clear, the audio is great, not too loud but loud enough to hear and not be disturbing. I would like an internal memory option so I could have that backup memory just in case there's no internet or poor signal. So far I haven't had any real problems playing the games. There's been a few times when the signal was weak but I was also inside a small closed off room that's used as a audio recording booth, so, the signal is weak. I think if Sony added some internal memory or a slot for a card, give the monitor a larger screen size, and offered a way to watch movies on it without needing to be logged into you PS5, then the PS Portal would be the best handheld in my opinion. Right now, it's been a lot of fun for me, I've played more new games on the Portal than I have on my PS5.

Works great with good wifi connection. Nice design and good quality.

Bought the Portal to actually be in the living room and the family while gaming. It's great to relax lying down on the couch. It works great for that function and I can play all my favorite PS5 games (Stellar Blade, Helldivers) seamlessly. The UI animation for connecting to the PS5 is super cool. Small thing but it adds to the premium feeling. No connection issues, including with the Pulse Elite headset. There's stutters here and there but I hardly notice it. Input lag is minimal, and I can perform well in the above mentioned action games. This is definitely one of my best gaming purchases. At $200, it feels like a steal.

I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

Love this, i bought it for a child and it works perfectly! For quick and easy for on the go !

its a great device feels good in the hands and the screen quality is great, the battery life lasted longer than i thought it would, overall a great purchase

A really good devise for relaxing in bed or if you share a TV with someone. Requires a strong wifi connection especially if you're on a different network. Even though the joysticks are supposed to feel like a Dual Sense they fell off to me. Just a little too tall.

Let’s talk about what this thing ISNT to clear confusion. It’s not a standalone game player, and it’s not even the type of device you take with you to play on the train, plane, or even on crappy hotel WiFi. If you want to buy for those reasons, you’ll be disappointed. IF you’re a parent who doesn’t have the TV available in your home network, you want to play while laying in bed, or want to have quick sessions while holding a baby in one arm, then this is the device for you. With a strong local WiFi connection and a wired ps5, you’ll get excellent performance, true controller functionally, and a high fidelity screen. It’s worth it if you’re a member of a relatively slim target market.

You can play your PlayStation when you aren’t even in your house. You can get in your station anywhere. Works great as long as you have a solid internet connection both to your PS5 and to the portal itself.

Great screen, amazing image quality and little lag when connection is solid. Reccomend plugging PS5 directly into your router via ethernet for best connection.

Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.

If yij don’t gift yourself someone else this convenient gem, you are truly missing out. Very compact but with a punch! Get you one…or TWO!!

For fun on the go... nothing beats my portal. I love the fact that i can play everything on my playstation while i am away.

surprisingly good battery life. screen is vibrant, and the lag time is minimal. i have the ps5 on wired connection, and the Portal on the 5Ghz home wifi, and COD Campaign was very playable.

The portal is a great device for gaming, if your main TV is used by others or if you're away from home. The key is to make sure you have a fantastic internet connection (both at-home and wherever you're playing away from home). At the same time, this device might not be the best for all games. For any fast-paced, accuracy-involved games, this is not for you. I was playing Fallout 4 using this and missed so many targets on multiple occasions. At the same time, I played College Football 26 on here and had an incredible game-- passing was unbelievably easy. All that said, this device may not be great for you if you game with high FPS. More simple games that don't have jump-scares or quick motions are not a perfect use. As for the rest of the device, it otherwise did a great job of mirroring my PS5 the way I needed to play a game.