Customer Ratings & Reviews

Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

Great for PS5 owners who want to play anywhere at home. Streaming is smooth with solid Wi-Fi, controls feel just like a DualSense, and the screen looks sharp. Downsides: no native/cloud gaming and it’s useless without a PS5 or strong internet. Worth it if you mainly want portable PS5 Remote Play.

Really cool and glad I copped one, especially now that I dont really need a PS+ account to use it, I can access all purchsed games in my library. Amazing and really dope handheld and perfext companion to the PS5.

Nice game, has some issues to get it connected but works well.

I get to play my games wherever I want to and even without a ps5 with ps premium

Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

I have been waiting for Sony to make this product worth while and the new update did exactly that. With the ability to stream games straight from the PS PLUS service, this product has become well worth the purchase. It feels great in your hands and the screen is beautiful! Its the best mobile gaming device by far in my opinion.

Amazing console able to play games away from home only draw back is if ps5 hasn’t been on for a day connection will not connect. Although when you have a personal WiFi at another house connection issues are irrelevant but if at a hotel terrible would recommend streaming rather than playing own library games

Fun! Easy to use! You can use it anywhere Love it

Great expansion controller! Works very well and allows me to game anywhere in the house! Awesome!

This was great for my situation. Basically I wanted the PS5 in the living room so everyone in the house could access it but still wanted a method of playing my games in my room. The wifi router happens to be in my room and my PS5 is connected with an Ethernet cable so I get a perfect connection 99% of the time. Randomly I do get some buffering where the picture gets laggy but it quickly corrects itself. Previously I tried a backbone controller but I really wanted a bigger screen plus with the backbone you basically lose your phone while you play. Now for the cons, the most obvious is there is no Bluetooth and with a handheld that's surprising. Not sure if it was my headphones but the headphone jack on mine seems to lose connection and I have to reinsert it to register. I did buy open box excellent so not really bothered since the speakers largely get the job done. But the thing that bothers me most is the psp portal not being able to turn on your PS5. You either have to leave it in sleep or on all the time from seemless connection to your ps portal. For me I just turn my PS5 on and walk back to my room once it's connected but it's definitely a hassle. Overall I recommend it if you want access to your PS5 in multiple rooms. I can't speak on how it handles out in the world.

Works perfect around the house, i honestly dont take it out but around the house this thing rules, its very comfortable to hold, the screen is impressive very happy with this purchase

Works great. Streaming works flawlessly and the screen is better than expected

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

The device feels comfortable and connects flawlessly to my ps5 where I go. The screen is beautiful and the battery life is good.

With the new updates on the portal you no longer need to own a ps5 to play on it. Must have at least 50mbs internet to play games without lagging.

Love the ability to play PS5 games without being tied to the TV. I’ve ready that some have problems with connectivity, but I’ve had zero issues at home, haven’t traveled with it yet. Very happy with this purchase.

Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

This is a good bang for your buck if you plan to play at home. The ability to play anywhere in the house is very nice. You will want to hardwire the console to prevent any lag. Feels nice in the hands and the screen is very clear.

This is the perfect gift for PS5 owners. My son enjoys playing his games without having to use the TV. He is able to relax and play whatever he wants. The only problem I really have with it is taking it on the go and finding a source of WiFi for it to work without lagging.