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Customer reviews

Rating 4.5 out of 5 stars with 7029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,029 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to learn. My son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Get It- The best hand-held gaming remote system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, very helpful to have with a large family and able to still play games without bothering others in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation Portal allows me to access the gaming world in any room of my home and on the road! I love this device. Connectivity could be improved, but overall a successful use of remote play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Remote experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the bestttt purchases iv made in a long while...clear..fast..very impressed..(!!ATTENTION/REMINDER this is not a stand alone thing you NEED a ps5 console as a whole this is for REMOTE play Only so you will need to be able to connect to the actual ps5 itself...!!!)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice alternate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice device though using WiFi is pretty spotty at times. When it works though it’s fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Screen quality

    Rated 5 out of 5 stars

    Comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to play anywhere. Easy setup and quick connection. High quality screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel anywhere around the world… great device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My PS5 on the Go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PSP sorta kinda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for Dads or people with a partner. I find that this device solves a very particular but very real problem. Let’s say you want to use your PS5 but the TV is being used by someone else: your partner, kids, in-laws etc. You could theoretically put a tv in another room and play your PS5 there. Maybe even in your office if you have one. Well think again pal, god-forbid you’re not in the living room with any of the aforementioned people as the TV blares another episode of Bake Off or 90 day fiance. All you wanna do is play Diablo IV, or Monster Hunter, or Spider-Man 2 but you can’t hog the TV for your silly little video games when you could be enjoying every one else’s company. Even on nights where its just you and one other person, your presence on the couch is more important than the sweet sweet loot you could be getting in your preferred digital world. Well if any of that sounds like you, wallow no more. The PSP lets you enjoy all that your PS5 offers without having to sacrifice your presence in the family room. Now instead of hearing, “Why dont you spend more time with us?” or “I don’t care what we watch, as long as you’re here.” Prepare yourself for “Hey, are you listening?”, “Hey can you pause that?”, and my new favorite, “could you turn it down a bit?” No longer am I staying up late to play games only to wake up a few hours later in a groggy nightmarish state. No longer am i sacrificing quality hang-out time in the living room worh everyone in my life. No longer am i the seemingly antisocial gamer that society perceives me to be. I can finally be with the people i love all while playing my playstation games and not feel bad about it! My only complaint is that it occasionally drops frames and i have an ideal internet set up. Otherwise, its a near daily use for me. It’s convenient, light, and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Awesome PS5 accessory!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for myself for Christmas and I was happy to get it using a tracker. A lot of scalpers purchasing this and costing more than retail. This PS5 accessory is needed if you have your PS5 located in the living room and you are sharing the tv with family members. This has been a savior and the battery life last about 4-5 hours depending on the settings I.e lower brightness level, haptic and trigger etc. works flawlessly and I love that the screen itself is accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Slow at times, but good PS5 add on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars all the way! This product solves all the problems I had with getting downtime to play. I typically play when the kids go down for bed. This enables me to play while not taking the television from my wife while still being in the same room with her. I highly recommend this product, please keep in mind as I told my wife it is essentially a controller with a screen. I have played a number of online games with no issues such as Destiny 2.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Daughter so we dont have to bring the ps5 along on trips. She loves it. Made life alot easier on me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Top quality device, mid product idea.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does what it says it will do- stream games. Connection is OK. You need 10/10 Wi-Fi. -

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    great for remote play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be able to use when i want to play remotely, been pleasantly suprised with it. the screen is bright and clear. the device is comfortable in my hands, its not heavy. the only downside i have noticed to it, are with games that use the button on the touchpad of a normal ps4/ps5 controller. ive not yet noticed a way to use that button on the Portal, ive only tried one game and it had otherways to get to the section that i needed to go to (the touchpad button was a shortcut to a map) other than this, i have loved everything about this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fun need good Wi-Fi connection. Fun for some games.Not too good for call of duty or fortnite, but i'm enjoying it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good quality ,good graphic,good speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , but thought i could play from a far distance like at a park , not that option , maybe soon they would come with something with such features . But is a good product overall , thanks

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great accessory for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a game changer for me. I am no longer stuckon the tv. I can play this wherever i want in my house and its so convenient if you have kids. You do need good internet for it to really work but once it does its great. You also need ps plus premium if you want to stream from their library or your digital library.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    My new favorite toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works perfectly. The screen size is ample, it’s comfortable to hold and great for playing games anywhere within the house when the TV is being used for something else.

    I would recommend this to a friend