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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,030 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Sony does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming on the go! Great handheld, works at its best if your console at home is hardwired but will certainly stream clear with a strong Wi-Fi connection. Perfect for when I’m on the road traveling for work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Like the idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is okay. Most people don't talk about the fact that the joysticks themselves are smaller than the actual PS5 dual sense controller,so it makes it harder to play fps games. Like the build quality and the idea behind the portal but between the bad connection for hotspot AT&T 5G Turbo with full bars and the smaller joysticks I ended up returning it. Also my PS5 pro is hooked up to Ethernet on the 6ghz WiFi 6e band. At home it worked fine, but I wanted something while I'm away so now I just use remote play on my laptop with a spare controller and have a much better experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can just lay in my bed and play but it’s mostly better for single player games you can play multiplayer but you may lag overall I Enjoyed this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSPORTAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot specially from someone that plays on a tv show, that hurts my neck and now the PSP helps so much . But at the same time don’t waste your money if you already have good quality, it only runs 60 FPS and it lags so crazy but overall for me it’s ok I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps portal review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek $199 handheld designed for streaming your PS5 games over Wi-Fi. It features a crisp 8” 1080p LCD screen and full DualSense controls—including adaptive triggers and haptic feedback—built right into the device. While it doesn’t run games locally and requires a PS5 and stable internet, it delivers smooth, low-latency remote play with excellent image quality. Battery life is around 4–5 hours, and while it lacks Bluetooth audio, it supports wired headphones and Sony’s PS Link. If you want to keep gaming when someone else is using the TV, the Portal is a convenient, well-made companion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I love the portability of it. The cloud streaming on it works well and the remote aspect is on point. No lag in remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing it works seamlessly with the ps5! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and very sleek great especially on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was secretly a gift to myself not my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play while laying down is nice! And the big screen is nice too

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but I just don’t play the game anymore but this is pretty chill when you move around a lot and don’t play the game or sit down for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It has a screen with excellent graphics and the sound quality is amazing. You can connect your PlayStation and play your games on this handheld device. It’s the perfect size and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing i love being able to lay in bed and being able to play the story driven games that don’t require the full set up of my desk

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    What could've been

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool handheld, wish it would come with it's own games like a switch. Connectivity with the ps5 isn't always the greatest. And I have premium wifi and internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful but displays limitations Good graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is new showing its Graphic Desigh to easy gamers, the game in motion and content. But it should be, or have another handle set. Better set i think.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a lot of mixed reviews of this device online. I think it’s mostly confusion of what this thing is. It’s a portable meant to be played at home when the tv is being watched or just want to play on something smaller when winding down. I don’t take it anywhere except around the house because I understand what’s it’s designed for. Plays nice. I’ve got a mesh system for around the house so no hiccups. I like it. It’s worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time Nice graphics Just dont like the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works great, gaming anywhere in the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy allows me to game anywhere in the house. Visual look good and can stream any game o have on my PS5. Does require good WiFi signal throughout the house but if you got it this provides gaming freedom. Haven't tried the cloud gaming feature yet but will give it a try soon. Great for multitasking. Game on my portal and computer and watch Netflix all at the same time with only 2 monitors

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this device and its actually quite nice to being able to play the ps5 games in like a handheld mode. You just need good wifi signal and such to avoid blurriness!

    I would recommend this to a friend