Customer Ratings & Reviews

Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

Quite convenient when needed. There are a few things that can improved like the input lag but overall it does what’s it’s supposed to do!

The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

Purchased last month and the item works as expected

Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

Bought as a Christmas gift and he hasn’t put it down since awesome buy.

Okay device just to own I tried gaming away from home but keep getting connectivity issues and gave up the PS plus plan is cool able to play multi games online

absolutely love, lightweight great screen easy to understand

The item is great. have had no issues and the quality is top tier. sony did a great job.

"Portable PlayStation fun, smooth remote gameplay!"

It is extremely useful. It is a remote play so PS5 is needed to remotely access, but it connects better than any other device used for remote playing. The display is crystal clear and it keeps the viauals of the conaole so if used with a PS5 Pro it will look just as good. It also has a fearure to stream games directly from PS plus cloud.

After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

Great way to game away from home. It works best if your PlayStation is plugged into an Ethernet.

I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

The item itself is awesome , screen so clear , can take on the go anywhere , small and reliable , i shall go on but you get the gist! Purchase , Purchase , Purchase !

Works great… now. Once you do the install you have to search Reddit for the pass to get it to finish its install. Was very annoying but works great now.

Its awesome clear picture and feels likena controller just a tad bit bigger. And no input lag either as far as i can tell. Perfect travel buddy only downside is you need internet to play. But all in all i would recommend.

This easy to take when traveling. My son loves being able to play while in the car.

There are a few dumb restrictions either built into the thing (no streaming streamed games) or there because of legal whatever (you're not going to be watching anything on here, thanks DRM laws), but otherwise a pretty good product for what it is.