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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,030 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works great, gaming anywhere in the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy allows me to game anywhere in the house. Visual look good and can stream any game o have on my PS5. Does require good WiFi signal throughout the house but if you got it this provides gaming freedom. Haven't tried the cloud gaming feature yet but will give it a try soon. Great for multitasking. Game on my portal and computer and watch Netflix all at the same time with only 2 monitors

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great little handheld for playing console games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great way to play all of your favorite games on the go and while someone else is using the TV, good build and very easy to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this device and its actually quite nice to being able to play the ps5 games in like a handheld mode. You just need good wifi signal and such to avoid blurriness!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I need to figure out how stop stuttering myself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning to give 1 star for this product since the game just keep getting lag and stuttering even through my house is using 1g internet fiber. I read online and look through youtube just try to fix the lag but none of them is working. I was about to give up, but I found out that whenever I turn the TV that connect to PS5 the portal stop lagging and stuttering. This is for my case maybe it has to do with the HDMI cable, still I don't know why portal stopped stuttering when the TV is turn on. Therefore, what I did, I turn on TV for 24 hours a day and press Turn off Picture button. Now, I able to enjoy playstation portal wherever I go and play PS5 video game without getting lag or stuttering. If you high speed internet cable and PS5 connect directly to router or modern and still getting lag, you should try to turn on TV and see if the portal still getting lag. if it run smoothly when TV is turn on, maybe you should turn on TV and use off picture mode.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Pretty neat but has input delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device to stream my PS5 games to. I only got it because the price was going to go up by $50 and I always wanted one. There is an input delay no matter what and an even bigger audio delay if you use the built in speakers. Sadly I can't play any of my physical PS4 or PS5 games unless they are actually in my PS5 so my library of games is very limited

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld I can take it anywhere with wifi connection

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last, great screen other than that awesome handheld

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great product missing one thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised how great this product is, streams spiderman 2 on my mobile hotspot surprisingly well, comfortable in the hands. Exceeded my expectations across the board. One great flaw though, no bluetooth capabilities, and only two wireless headphones are playstation headphones that are 100+ dollars and or not even out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it feels in my hands and that it pritty sturdy for how it looks and plays games well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much improved with 4.0 Software Update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Portal on release day and ended up returning it after a week. Software issues led to lots of stuttering in games, especially in scenes with lots of panning & motion. Control was nearly unplayable for me on the original system software due to this issue. After a major software update (4.0) I heard these issues had been fixed and decided to give it another try. I'm happy to say that my experience is drastically different this time around. Games run near flawlessly and I don't notice any of the original issues that plagued the system on release. Some open world games with lots of foliage (FFVII Rebirth) may still show slight signs of compression when the screen is in motion, but in terms of response times when buttons are pressed it feels really good. If I had to critique the system, I wish the battery lasted longer and that the controller vibration was closer to the PS5 controllers. The vibration feels less precise overall.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase I have made in a long time!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases that I have EVER made!!! I am 59 years old and gaming help me to come down after a long day at work and when I travel for work it helps to still be able to connect to my PS5 and play a game or two for an hour, and that's where the PlayStation portable comes in. I can connect to mt PS5 from wherever I am or I can stream games from my PlayStation Plus account. Great purchase. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent accessory, but may not be useful for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the PSN streaming feature, this becomes extremely valuable since then you can continue using this independently of the actual Play Station, so you can stream something directly while the PS is being used for something else. The screen is a decent size, and the controller still manages to feel very natural despite the wider grip. I personally found playing racing games difficult just because of how I move my hands, but RPGs especially are super fun to run on this. That being said, my brother returned his purely because he hardly used it. It is somewhat of a niche for this to actively be used. If your usage is still primarily the main console or you don't move around enough to justify this, then it will just gather dust. So I think it's worth checking out your play flow to see if it's actually useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase in a while

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I use it everyday. Works fantastic with the new update where I can stream games with just my ps plus subscription. If you are on the fence just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Playstation Portal remote player able to play with it on christmas day at every family member home this was indeed a great purchase. Also how easy it was to just pick up at BestBuy no holiday rush there fast and efficient great team at the 86th street location im Manhattan

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PSP portable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best psp portable ever. It does everything I want it to do and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent Playstation accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to playstation. I have enjoyed Gran Turismo on this. I can use this throughout my home. I plan on taking this on vacation, but have not done that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A must have for gaming dads out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS5 months ago but unable to play because of 2 kids using the TV or too mobile for me to sit down for long periods of time to play. The portal allowed me to take gaming where ever I can. It’s Wi-Fi connection dependent. So depending on your isp, router and modem setup… gaming could be seamless majority of the time or it could be the worst gaming experience.

    I would recommend this to a friend