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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,030 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me play where ever I want. Easy to set up and play. Had a few issues connecting but I understand it’s more with my network than the unit. Completely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Power and portability best of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 suffers from the shackles of console gaming. Ur stuck in one stationary location. I have put half a dozens hours on the PS5 vs the hundreds on the Switch. The portal acts as a Nintendo Switch: go where ever, play whenever (strong WiFi required). I’ve had little issues with lag and slow connection, granted I’m near high speed WiFi spots.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation Portal Midnight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the portal is fire and the game is really cool to use when you don’t feel like playing the full console. It’s easy and you can take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    May be useful if your wife is using the TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is beautiful and it feels wonderful in your hands, but the screen is outdated and the colors feel washed out. It can stream games, but it requires a PS Premium membership which is an additional $17.99/month on top of the price of the device. Remote play is an option if you have a PS5, but you pretty much have to be at home to play it. I had issues connecting this device to my iPhone's wifi hotspot, but apparently, that is an issue with T-Mobile, and not with Sony. I just couldn't justify the price for the value I was getting with this device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wish it could work outside of WiFi and it would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price is very good fast delivery. Play for hours. Its works anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Game Changer for Parent Gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great. As an adult gamer and a parent, I don't always have access to the tv where the playstation is, hence, this device has definitely changed the way I interact with my device. Since it's basically streaming from your playstation using wifi, it's not always perfect depending on your connectivity, but for the price and what it does, it's a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and the staff was helpful and even understanding on any mistake or understanding on my side

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Screen is huge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a gift and the screen is huge! Definitely recommend a screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was hoping for...with limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to play my games detached from where my PS5 is located. Be able to watch TV with my wife while still work on finishing a game I had started. Now I can play in any room of the house, AND from other homes. A stable wifi connection and a couple minutes of patience while it "portals" in, and boom, I can play at a friend's or family's place too. Cons: While it does what I wanted, I still think the device itself feels a little flimsy in some places, I bet it could go for 150 but it goes for 200. Cannot use it on road trips, a phone mobile hotspot or car 'wifi' is not a strong enough signal. It definitely gives me more freedom, and some nostalgia comes feeling a bit like a PSP, but it does have limitations. I just caution managing expectations and enjoying for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets better and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it’s beautiful! I recently bought a PS5…my first PlayStation since getting the original PS1 back in the day. The first game I got was Spider-man and OMG! This game was beautiful! Upgrading the storage was a breeze! I’ve been with Xbox for the longest and now PlayStation is bringing me to the dark side. I love the remote play. Since I bought my portal, there’s been about two huge upgrades that makes you want this to be your main form of play. This thing is awesome! The screen is beautiful and I love the controls!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Video game system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very handy can go anywhere with it as long as has good WiFi connection

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 because while it is amazing to have a portable ps5 essentially. The downside is the lack of ability to play your games offline without wifi or without the ps5 itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it being refurbished i coulnt tell the system seemed brand new no scratches works great quick and screen is so bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A potable portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I finally can play my favorite games remotely

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Has almost everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have a PS5 or just want to play on the cloud gaming. (Monthly fee) with limits. The controller and screen are perfect for a handheld gaming setup. Just wish it was a dedicated system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on the wishlist for awhile. After watching plenty of reviews and having a $100 gift card, I decided to buy this. It is easy to set up. Connect WiFi and make sure your PS5 has remote play enabled. It can also play physical games as long as the disc is inside the PS5. It is a great alternative when you want to play PS5 games in handheld mode. Especially when the TV is being used by someone else. Definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Portable Ps5 Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome at what it does. The most authentic way to play remotely. You just need fast stable wifi and the right ports opened. Tried to use it at a Marriot and their onsite router had the requisite ports blocked. Had to use wifi hotspot from phone which wasn't ideal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is best for someone who wants to play their games in a different room than their system. Lag will be an issue. Do your research before buying. I would recommend this to only a very specific group of people. Who need the functionality it provides.

    I would recommend this to a friend