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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7035 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 7,030 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this seemed pointless … until I got it. Now, I am very impressed with it. It’s lightweight and on my WiFi6 mesh network it’s seemingly without lag. Suddenly I can take the PS5 to another room without physically moving it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the compact gaming system that allows me to play on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Took a little while to figure out how to set it up to my ps5 but once I did it has come in handy. The picture quality was a lot better than I thought as was the sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Good start but lots of room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity isn’t always great. Has potential if they can improve the connectivity and reduce lagging when connecting directly to the console. Works well with the streaming beta with little lagging even on mobile hotspot. However, the selection of games you can stream is very limited. Also when streaming games don’t always save.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Great option for gaming on the go for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it as birthday gift for my son & he really likes it. Graphics & screen look super nice & crisp with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you understand that this portal is a "gateway" to games on your Playstation and Playstation library, and that you will need a good wifi connection then this product is good. No it does not have storage to download any game

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good looks good, bigger than switch. Feels sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    PSP- solid remote play option.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, plays great too. Surprisingly long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to. Looks and feels nice. Im able to play MW3 multiplayer on it while sitting on my deck. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great,latency is notable in gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a good companion device for the PS5, but it cannot fully replace a PS5. The device relies heavily on streaming from your console, which causes a noticeable delay when playing video games. Also, for some reason, some of your DualSense controls will not transfer to the PS Portal, which can be annoying for the game you're trying to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry (buy a case). I dont have much time to come home and play on my ps5 but with the psp i’m able to take it to work and get some play time which is cool! Graphics are great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Gives me the opportunity to still play game while watching something else on tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great accessory!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but this item is actually pretty awesome. I don’t always have access to the tv so this thing comes in handy went I want to game while my wife or kids use the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I bought to play Crimson Desert and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hand-held elegance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this handheld is way better than what I was expecting, homerun Sony as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device. Love the ease of connection and playing my games without having to tie up the tv the battery last a long time. As long as you have a great internet connection there isnt any lag to it and it runs very smooth. So happy that I made the purchase. As i use it more than my actual ps5 now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Travel Buddy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for when I travel to visit my family and it works perfectly for that. I had the backbone and still do but it was small and cheap feeling and I had to take the case off my phone every time I want to use it but this is dirty. The display is huge clear as long as you have a strong Wi-Fi signal, you can game on your PS five anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have bad connetion it will not connect and your hotspot struggles to pair since itll say not connected and if you try like a company wifi local vender it will automatically decline other then thats its okay cause the graphics are clear and its smooth on a strong connection played both PS5 games and PS4 no issues at all

    I would recommend this to a friend