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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If you have PS5 and play a lot of single player games or quick matches to play without TV. This makes my TV free and still game while watching mvovies on TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the idea, but it misses the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this product, however its not what I was hoping for. It is a great concept, similar to the steam deck, but it isn't quite there. It works pretty good around my house with my internet, however there is still input lag. At my house I tested the portal by playing madden 26 and Call of Duty Black Ops 7. Both games with great internet connection, I have input lag. My second test I spent some time at a relatives 7 hours away from my console. I experienced minor connection issues (took a little longer to connect than usual), lag, and still have the input delay. Now my relatives internet is not great, explaining the lag, but the input delay is what is lowering my rating. Despite being 7 hours away from my console or 2 feet away, the input delay seems to be the same. This product might not work the best for games like madden and Call of Duty, but those are the games I play. I would not recommend this product if you plan on using it for these games. Unfortunately, I don't know how well it functions with other games. Overall, I think this product could be great in the future with some updating. I look forward to an improved version.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a comfortable, well-built handheld that streams PS5 games with a sharp 8-inch screen and DualSense-style controls. On strong Wi-Fi, it feels smooth and responsive, perfect for couch or bed play. However, it can’t play games locally, and performance drops on weaker networks. Audio options are limited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Psportal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good with new cloud gaming abilitity.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Perfect Device For On The Go !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek, portable way to stream your PS5 games anywhere with strong Wi-Fi. Its crisp 8-inch screen and full DualSense controls feel premium. However, it lacks Bluetooth audio and only works via remote play—no cloud or native apps. Great for dedicated PS5 users seeking flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can just lay in my bed and play but it’s mostly better for single player games you can play multiplayer but you may lag overall I Enjoyed this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised with how well this looks, plays, and feels in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting away from the couch and playing my game in bed, on the go, or at a friends place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No lag over here!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a few adjustments! My portal runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product but finally made useful by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but much better after the Sony update to make it a full fledge cloud gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fun impulse purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on impulse and after playing it i have no regrets. Eventhough I'll mainly use this at home sometimes you don't necessarily feel like being in front of your tv. As long as you understand what it is and isn't i think you'll really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Smooth remote play, crisp screen, and super easy setup. Perfect for when I wanna game without hogging the TV. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming without the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the PlayStation Portal. The screen quality is excellent, the controls feel just like the PS5 controller, and gameplay is smooth with a good Wi-Fi connection. It’s perfect for playing while someone else uses the TV. Setup was fast and easy, and it works exactly as expected. Definitely worth it for PS5 fans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife as a way to stop taking up the main TV. Was skeptical at first, but it works great. I have more issues from my Internet provider than the device itself. Plus with the new update you can use cloud gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved this! It’s the same thing as a PS4 just in a smaller version.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I take it everywhere I go. It’s really cool that play station came out with this. The screen is super clear and it’s very easy to Hold. I love it and would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal works exactly as advertised. Setup was fast, the screen looks great, and the controls feel just like a DualSense controller. With a solid Wi-Fi connection, gameplay is smooth and responsive. It’s perfect for playing PS5 games when the TV is in use. Highly recommend for PS5 owners who want more flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is good but not for online game play as even with the best internet connection it will cut off stream.Also for people without P5 they can play stream games for about $18 or $20 a month only.The is nice details everything display is great batter last for about 4 to 5 hours so far since playing

    I would recommend this to a friend
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