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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7036 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,036 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Travel Buddy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for when I travel to visit my family and it works perfectly for that. I had the backbone and still do but it was small and cheap feeling and I had to take the case off my phone every time I want to use it but this is dirty. The display is huge clear as long as you have a strong Wi-Fi signal, you can game on your PS five anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have bad connetion it will not connect and your hotspot struggles to pair since itll say not connected and if you try like a company wifi local vender it will automatically decline other then thats its okay cause the graphics are clear and its smooth on a strong connection played both PS5 games and PS4 no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my playstation portal i got it for father's day it goes with me every where on trips just playing this handheld is awesome also the new updates are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    You da best bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should the high def screen is much better than any other coming with handhelds

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fine companion piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. While it is rather large for something "portable", it's still not particularly heavy, easy to set up and looks great, Admittedly, when everyone at home is on the streaming/listening to something, the bandwidth constraints do become noticeable while playing on this. But really, this is a nice piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little handheld for a console truthfully we you can even use it as a secondary PlayStation to a point you can stream your own Library and have someone playing on the main console comparing it to something like the Rog Ally it is a definite leg up controller feels very nice only weird part is is that you have to use the touch screen and as the touchpad on the PS5 controller I really wish they had something like the steam deck with the little mouse pad accessory with it but truthfully $300 it's worth it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great when it connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it connects to my ps5 it’s great but sometimes getting a connection is a pain. My home network is good and I am using the ps5 connection using Wi-Fi rather than wired connection, which I heard improves the connectivity. But yeah the cloud streaming is a game changer as long as you’re a ps plus platinum member. Solid to hold and use. The thumb sticks are a little higher than a standard dualsense controller so it takes some getting used to that, but overall a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device for all around gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for mobile gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, Best Buy was great with a price match to $150 as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool product! my brother loves his new game! would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS Portal. I am able to play games throughout the house while my kids are watching TV or I want to hang in the other room with my dog. I haven’t used it in the rode het, but it has been great throughout my home. The screen is beautiful, no lad and so far a great time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my dad. He loved it! He uses it any chance he gets.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation 5 for outside play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. The PsPortal does as advertised with a lightweight feel in hand. Even though it is lightweight it still feels sturdy and durable like it will withstand hours of usage without damage to it. I keep mine in a carrying case for travel and use it outside most days. I am happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how convenient this hand held is. From playing with your ps5 to online streaming. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps portal…………i wasn’t expecting to get a ps portal at this time due the fact its in high demand i really appreciate this…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best gift!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to play from bed or when other are using the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    A great way to play your ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the screen is and that I can play my games when I am away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible Handheld!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

    I would recommend this to a friend