4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7037 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 7,037 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 3 out of 5 stars

    I would definitely purchase a ps portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this portal does what is advertised. You can remotely play or stream your ps5 games away from home. The good: you can play away from home, the led screen is pretty decent. The system is easily portable. The speakers are great. The bad, your ps5 needs to be in rest mode, the controls are super sensitive, the touch pad functionality is in the screen, making certain moves complicated, and msybe the worst function is the wifi connection. If your wifi in the area you are playing, if it's a good connection then the game play is ok.. but if the wifi isnt that great, then playing is a nightmare..every time i play, i get frustrated in the first 20 minutes then give up. But i live in a very rural area, so wifi blows.. bottom line. Its worth it if you have great internet..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Surprisingly Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal surprised me with how much I actually use it. It's perfect for when the TV is in use and it connects fairly easily so I can play even if I can't use the TV I have it hooked up to. It does occasionally struggle to connect due to you have to be fully signed into the console first but most of the time it only takes two or three tries to get it to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Buy it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It’s best to buy at Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product built well and worth the money glad I got it ! Used more for a paperweight but atleast it looks good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Convenient!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first, but with the newer updates they made it so that you can play your library online without needing to pair it with your PS5 and am very happy with it. You need to be paying for the Premium subscription in order to be able to play your games library, so, if you do already pay for it, it's worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use to play casual games while sitting on the couch and having Netflix run in the background on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for when the TV is used by someone else

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I only use it in my home network and the input lag is barely noticable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the ps portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works better than I expected definitely recommend for mobile ps5 or if you need to share the TV with others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The perfect ps5 handheld !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld for in the house gaming to being away on vacation and wanting to play your ps5. Dont wanna tie up the t.v ..... Want a more personal ps5 experience... Do you love handheld gaming.... Then this ps portal handheld is for you dont wait if it's in stock buy it you wont regret it . Game on !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Portal is amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been usuing the playstation portal now for a coupld of weeks and it is just amazing. It fits my needs since i have children and they live taking up the tv in the living room. Also the process of picking it up at best buy was fast and easy. I don't get any lag and it boots up fast. Also the battery feels like it last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is an amazing addition to my PS5. Works flawlessly 98% of the time with the 2% being times of gaming with weak wifi. Ive played it a states away from my PS5 on roadtrips via mobile hotspot and works great. The 1080p screen is large and clear and works great. Thankful i got my hands on this and would 100% recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not that good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but you need to have an extremely great internet service to use it. So, basically, you have to play next to your router what limited the places where you can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The next PSP 2024!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 portal honestly this is the best purchase I made this year I can finally play my ps5 from work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect device for gaming

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device good quality screen not heavy im happy

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great device despite the RemotePlay limitations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and the screen is big - much bigger than the Nintendo Switch. The build/design is definitely solid, sleek, and matches well with the console. My only gripes is that it depends on a PS5 in order to work courtesy of the limitations of the RemotePlay feature so it's not exactly portable outside of the Wi-Fi network your PS5 is currently situated in. You can't stream or watch any videos from any streaming apps either due to the same reason. And gameplay may lag depending on your network which is why you should connect your PS5 directly to your router via an ethernet cable. If you can get over those limitations, then the device is great! It frees up the TV so someone else can use it while you can play on the device anywhere else in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Device

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome for playing PS5 anywhere in the house. Big bright screen and DualSense controls feel legit. If you already own a PS5, this is pure convenience and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely must have when traveling and still wanting to be able to game.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Ps Port

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen, comfortable grips and now that it can be used as a standalone console it’s even better

    I would recommend this to a friend