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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7037 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 7,037 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was this was gift for my kid. He really loved it. It is awesome and he really enjoyed it and now Sonny just released an update that allows you when you are Sony PlayStation plus member you can play your game that you purchased online for free no need to have even PS5, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, easy set up. Love being able to play my favorite games in hand held form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to stream from the PS5 console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and does everything. It handles great play smooths.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 4 out of 5 stars

    Easy to USe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy set up Its works very well with my PS5 and is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yoooo… YO! *rap horn sound effect*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, if you don’t have one yet… GET ONE! You can thank me later. TREAT YO SELF!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Don’t need to hog the TV in the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking piece of tech. It don’t take much to connect it to your PS5 and start playing. A couple issues is that even with good internet, it gets spotty and frame rate drops, and if you have an update in the background, yikes. And I wish the joysticks was the same size of the dualsense controllers, but that’s just a personal issue. It’s convenient when I want to watch a show and still play the game, hopefully it gets better the more supportive updates comes along.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable pS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display screen. Graphics are great. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PLAYSTATION WHEREVER YOU CAN

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, I'm pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is very convenient when you share living space with others. I don't like that whenever you want to switch profiles you have to sign completely out and sign back in with the other account. On the Playstation, you can just switch accounts. And i wish there was a function for adjusting the screen display, not just make it brighter or darker. I'd like to be able to adjust the contrast for example.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great Device and Addition to PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that does the job. If you have a great internet connection, you won’t be disappointed. Sometimes you just want to sit in a different room and game in a more comfortable position. Sound is good, screen is great and controls are great (minus the onscreen touchpad)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came in time. The PS Portal was also well wrapped. Tested it instantly, and no regrets. I can game wherever, whenever as long there is internet. I also tried mobile hotspot. Not the greatest experience, but its playable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we love it. Comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way I can play my PlayStation five away from home. Excellent but the my the Wi-Fi connection doesn’t matter on the quality of the picture but overall A+.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ps5 portal and it runs smooth it just needs wifi were you are. The down side you cant turn it on only off or rest mode. But its nice playing outside or any where you want but with wifi of course.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A steal at $200. I believe the catalyst to a Vita2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for gaming on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When other members of the family are watching tv and i want to play my playstation games, i just grab the portal and start playing anywhare in the house or outside in the patio. also, i can play my stream games anywhere as long as i have internet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great quality is good battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, it came in 2 days and works great. It sometimes takes a minute to start but I can play all of my games anywhere in my house. No connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great portable way to way PS5 games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

    I would recommend this to a friend