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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,038 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Fernandez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable play no dislikes wish tge latency could be fixed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome. No ps5. Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while. I love it. Don’t hesitate to purchase this device. I’ve played so many games without needing a PS5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Allows me to hook up to my phone and play my games wherever I go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could play my PlayStation anywhere in the house. However my children use it more than I do and they love to be able to play the PS in their room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini PS= Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the device feels in the hands. Picture quality is great with minimal lag. Internet is the key, so make sure that is up to par, and its smooth sailing. Some occasional slow connections but not very common.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    anniversary gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband so far no complaints be loves it ,screen is a nice size picture is very clear and grip is just like controllers, we travel alot so we are looking forward to traveling with it. I think its a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Portal Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want to play PS5 games on the go. The controls are very comfortable and the screen looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets used daily. Obviously can’t compare to sitting in front of a larger TV but it’s great if lounging on the couch, killing some time. We’ve taken it on vacation using remote connection. We have found this works well for the most part though games that require instant response may/may not have a seamless experience due to some network lag.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Narrow misses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Hardware quality is excellent - Haptics is excellent, especially when playing games like NFS Unbound that take advantage of the haptic feedback technology Cons - Display is poor when compared to QLED or OLED gaming experience. Games like STEEP, which has a lot of 'whites' cannot be properly viewed on LCD screen, due to poor contrast. (Maybe changing the in game settings may work, but that would mess my display settings on PS5) - Battery life was poor, not sure if i got a device that was more susceptible to battery drain - Need to buy another sony wireless headset if you want to listen to audio (other options are in built speaker or cabled headphones) The hardware is great (except display). I wish they had better display, battery and ability to connect any BT headphones)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Would Be Great Without the Latency and Lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the PlayStation Portal after just 24 hours. The product itself is excellent. The screen is gorgeous, and the ergonomics are fantastic. The fact that you can even stream games from your PS5 is great. However, the biggest letdown is the latency. I have a Wi-Fi 7 network and even with this, playing FPS games, such as Battlefield, is not possible due to the lag. If you want to play single-player games, the Portal is ideal; however, if COD and BF6 are your jam, sorry, but this will not work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for travel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a great deal for work, and love to play on to go. This is perfect for those that can't play as much at home, and need something to do in their spare time. As long as you have a decent internet connection, and you home system is on or in rest mode, you can play non-stop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Has a lot of potential!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product has some very good pros. The screen/sound is great, and the fact you can play games on your console without actually being on your console. Unfortunately, I did have one pretty deal breaking con, and that would be the streaming latency. The streaming latency isn’t always bad and isn’t necessarily horrible, but it is enough to make games not as enjoyable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good, not Great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works phenomenally. Connectivity can be an issue at times but overall very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with good internet. Able to play my games on the move

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    On the Fence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this particular item. After all it is not a stand alone device. But I am able to play my PS5 from anywhere in the house. I underestimated how fun this device would be.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Why you need to get the PlayStation Portable.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The PlayStation Portal provides a sleek and focused method to enjoy your PS5 games remotely with its impressive 8-inch LCD screen and DualSense wireless controller, making it an appealing option for dedicated gamers. Priced at $200, the device offers a premium experience with its 60 fps capability, although its single-purpose nature might not justify the cost for those who prefer using multi-functional devices like phones or tablets for Remote Play. Despite this, the seamless integration and exclusive features may provide enough incentive for enthusiasts seeking an enhanced, uninterrupted gaming experience at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The #1 Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was tge perfect gift for my daughter. She actually said it was her #1 gift that she wanted. Guess what!? It was! It is such a great pleasure to watch her play EVERYWHERE!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New toy for the family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portals design is light, product does not over heat and no does not make your arms tired from excessive game play. The battery could last longer, if you plan on playing out in public ensure to bring a battery pack as well. My game time is when the wife wants the TV for herself, screen protector and case applied before the kids got it.

    I would recommend this to a friend