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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 7,038 reviews
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Perfect device if you own a great network and ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well on fast wifi . Some issues connectively but when it works its beautifully. Screen is large and crisp . Controller is standard ps5 feel which is quality. Device is light enough for extended time playing away from the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device for games. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Add this to your game arsenal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Playstation hand-held i can not put this down both me and my daughter bond playing games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for sometime now and i must say im enjoying my time with it, the screen is super clear, good battery life, really enjoy playing astro bot on it, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love it use it daily. My favorite handheld, dont need ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't Believe the Hate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Extension of the PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really hard to get but it's been awesome. I can play games that might be a bit too scary for the kids to see while they use the switch or just playing in another room. Awesome device for WHAT IT IS. This is not a PlayStation Switch, it's an accessory for the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet love it like haveing my ps5 on the go with my games

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for on the go, easy to hook up! Price is reasonable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Niche use case but serves it well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build, works well. Handy for in-bed play sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure about getting it after seeing reviews and used ones for sale. Peole have the wrong idea about how these works! It is not a game system by itself, it is just remote play and BETA cloud streaming! Plenty games to choose from on the beta to keep you entertained. Great for gaming away from home, at home, work, anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it best purchase from Best Buy by far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, fun to use, and quality is top tier!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device just to sit back lay down on bed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device runs smoothly and turned out to be better as a gift for the wife. Happy she is enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beat out my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal worked even better than I expected. I've use other devices for remote play Steam Deck and Phone so I wasnt expecting and amazing performance, but man this thing works very well. Let me also specify I have very good internet with a mesh wifi system and I have my PS5 hardwired but I am very happy with my experience. Even streamed games are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome product but….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect dad gamer accessory. As a dad myself, the kids take all the TV time and its pretty rare for me to play games on TV. I usually have to play really early or really late when they are sleeping. The PS portal lets me game on the couch, toilet, or anywhere else in the house. Connect it to your phone’s hotspot to play elsewhere. The biggest downfall of this is that you can’t just connect any bluetooth headphones to it. You have to use Sony’s. Luckily I already have one. Its 2025, no one uses wired headphones anymore

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fun but…..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and comfort of the Sony Portal but it does disconnect quite often and get all pixel-y playing. Overall i do recommend it for when you and (place person(s) here) you share tour tv with so you can game and watxh at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for when i want to lounge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the graphics. The connection can be spotty sometimes but overall i enjoy using it

    I would recommend this to a friend