4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,038 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on buying the Portal. I saw it was available and bought it. So far it's been great without any issues. The screen size is good and everything works as advertised. I think I will play the PS5 more now that I don't have to sit in front af a TV all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has been an awesome accessory device for me. I understand that not everyone is going to have the same experience due to different networking setups, but for mine, it has worked flawlessly. It's made me play my PlayStation way more helped me get even more value out of it

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Addition

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought This In Addition To My PS5. Connection Could Be Better But Overall When It’s Connected I Enjoy Laying In Bed Or Couch Without Looking At The Tv

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great to have for some use cases

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device for anyone that is interested in playing their PlayStation 5 handheld. Although you can play movies on your PS5, they will not stream to this device. Also if you're wanting to play co-op without split screen, this isn't going to be the answer. You can play co-op with one person playing on the TV and one person playing remotely but both screens will still display as split screens. The portal will only stream games and will display exsactly as it would on your TV. Quality of the streaming will depend greatly on users Wi-Fi quality. Feels very similar to the DuelSense controller in hand, with slightly smaller more raised joysticks. The screen is beautiful and a great size for handheld gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great remote player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does! You can play anyhwhere with Wifi or just connect to your phone’s hotspot! Looks sleek, great picture and isn’t a hard adjustment from your big screen. I’m obsessed! Ignore the negative reviews and try it out if you can get your hands on one!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the PlayStation Portal. My purpose of using it was to play wherever I wanted in the house. It accomplishes that. I use this quite a lot because of the convenience of not being attached to one room. I think it works for most games. However, the analog sticks are not the greatest for first person shooters. The analog sticks are smaller and it moves faster than a regular PS5 analog stick. I would have to slow down the vertical look to a 2 speed in order to aim perfectly. If they put the same analog sticks from the PS5 controller on the portal then it would be much better. Secondly, there are connection issues with remoting into the PlayStation 5 while in different rooms. Thirdly, I wish this was more portable so you can play the PlayStation 5 anywhere you go without having to keep the PlayStation 5 on and remote into it. Overall, I do enjoy it and I do use it a lot while at home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Does as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i just wish it did more or was a standalone device however i am enjoying ff tactics on it right now but it mostly stays tucked away however for the price you paid it does what it says and does it well and its super comfortable to hold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to play games while family watches tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for gaming if you have a fmaily and they need the tv for somthing else, play your PS games while you kids watch there shows. Just be mindful of how far away you are from the Playstation itself and the wifi modem or get somthing to boost or a wifi repeater.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great. have had no issues and the quality is top tier. sony did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good and almost great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Takes PS5 gaming to a whole new level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the PS Portal when it initially released. With all the complaints and downfalls prior to the new update I was kind of glad I didn’t buy initially. Now that I can connect to Hotel and other public type networks and stream games I don’t own with cloud gaming (Requires PS Plus Premium) I’m overly satisfied with this device….only thing I wish worked was other media players like Netflix, YouTube that I have on my on PS5. Definitely something to own if you love gaming on the go!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Seamless Integration

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works flawlessly assuming your home network can handle the stream, the device does have a 3.5mm headphone jack but doesn’t support bluetooth headsets. Battery life is good and ended up purchasing the pulse explorers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony portal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and fast shipping my son loves it he can use it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Finally secured the bag

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one by chance at bestbuy yesterday. I have to say its more than i expected and games really do look good on the screen. Ive played Spiderman 2. Assassins Creed Mirage, and a little bit of fortnite. My internet is 350~ down and 50- up. Games run smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    One of the Best Handhelds Ever Made

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a PlayStation Portable, and it completely brought back the joy of handheld gaming for me. The design is sleek, the screen is bright, and the controls feel natural. I’ve been replaying God of War and Midnight Club, and the gameplay still holds up after all these years. It's amazing how something this old can still feel so fresh and fun. Definitely worth it for any gamer or collector looking for a portable classic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great never had a problem. Connects every time without a problem as long as the WiFi is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the presentation of the hardware is a bit janky, the overall software side is very nice and does exactly what it is supposed to do. I am able to stream from my PS5 to this device on my home wi-fi. It's great as I don't always have access to the tv. It's also nice that I can play PS4 games as well (on the ps5 of course). It basically is a mirrored display and works like the remote function from the ps vita. I was able to go into different rooms and the quality pretty much held with little to no input lag what so ever. There were moments of a blotchy image but it was very rare in the few hours I've played with it. Overall, if you are looking to remote play in your home without getting a secondary controller for your phone, this is a good option. I wish I could play games natively on it as playing psp and vita games would have been excellent for this. Oh well, a good remote device overall.

    I would recommend this to a friend