4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$191.99
Save $58
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,038 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yall complain too much!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many complaints and everybody got something to say these days. If u don't need it or it serves no purpose for you don't get it. This is great for in home for me when I'm ready to get in bed but feel like gaming but don't want to move my ps5. Or while watching tv or the game and I want to game as well. I was disappointed that it didn't connect to Xfinity wifi at work or work well with the other internet connections there either. But works great on my hot spot tho so I've had some great days at work since the release. Holiday week this week so plenty of downtime and I ve actually played a full game of nba2k in 1 sitting. Picture looks great. Controller feels amazing in hand just like the ps5 controller. Sure no Bluetooth and it's only remote. The device people are crying for would be $600 or more. Hopefully it's coming but for now this is great. For $200 I haven't felt this good and satisfied with a purchase in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Can’t go wrong.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Sony once again delivers! 1080 p sounds about right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to continue playing my games, even when someone else is using my television. Super clear display.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing PlayStation has come out with!! Love the feeling of sitting on the couch and being comfortable and relaxed using it without having to sit in a chair in front of a screen!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    A+ Quality !!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. The system feels high quality. Comfortable gaming sessions. Video is high quality. Really easy setup. Hard to put down and play on my TV to be honest haha Does need screen protector and case. Because the screen is just beautifull. Hate to have it scratched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is honestly pretty awesome if you want to play your PS5 without being glued to the TV. It feels just like holding a DualSense controller with a big, bright screen stuck in the middle — in a good way. The controls are legit, the haptics feel great, and it’s super comfy to use for a long time. When your Wi-Fi is solid, the Portal works really well. Games look good, the connection feels smooth, and it’s perfect for chilling on the couch, in bed, or basically anywhere in the house. The catch? It only streams from your PS5. No apps, no cloud gaming, and you can’t even use normal Bluetooth headphones — you need PlayStation Link for wireless audio.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surprisingly usefull

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's quite a nice little device. Sure, you can only stream games from your PS5 to it, but as long as you have a good Internet connection where you happen to be, you don't HAVE to be at home to use it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Boyfriend gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my boyfriend extremely happy! Great for traveling, especially to see family. He used to take the whole console and now he can play all his favorites from far away. Pretty amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Incredible when it works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device given my remote play experience on other devices has not been great, in most cases unplayable. Somehow, this device works much better, though not perfect. With my PS5 wired-in I can keep a stable connection while playing FF7:Rebirth. Strangely framerate seems perfect in battles, small areas, and cutscenes. For whatever reason in the field I see regular frame skips or however you want to refer to it (lag?). The device seems best suited to RPGs which is what I bought it for. Racing games are unplayable on this, at least with my connection. When it works though, wow FF7Rebirth looks incredible on that screen. And having the real PS5 controller feels much better on this than any other alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. A piece of hardware if you want to lounge around or not take up valuable TV space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Best thing to have if you have a PS5!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Nice handheld

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and cloud gaming has a lot of games you can play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol for 200 dollar this is a great add for ps5 now i can relax on my bed play my games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very good, functional and to the point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an ROG ally and trully like to play on couch while playing some movie or whatever. Doing the same with the PS5 seemed like an intriguing idea. Price point is higher than I would like but it does not mean is overpriced. Just pricey. The built quality is up to par with other PS accessories. Panel colors are really crisp and smooth. Set up is very easy from opening box to playing remote. Only feature missing imo is cloud gaming. As of right now is not possible to do anything without a PS5 remotely connected. The propierary wireless audio is a big negative.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portable. Having this I can now play EA while being in bed lol.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when you are away from home and you want to have a good time playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good for what it does.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate about whether I should get the Portal, but after using it for a few weeks now I can say that I enjoy using it. It does give me the opportunity to play a few more indie games as I don't have decent internet for the more intensive games. I am also finding the streaming function of games to be great when I'm having a tough time connecting to my system

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love, lightweight great screen easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Perfect Couch Companion: My PlayStation Portal

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Portable Gaming Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portal gameingconsole. Sony has created a great protable gaming console that i can take anywhere.

    I would recommend this to a friend