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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,038 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending real time with the PlayStation Portal, I can confidently say this device fills a very specific niche — and if you fall into it, it’s fantastic. If you don’t, it might feel limited.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation pkrtal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is Great product, it is super convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost in love...almost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great when the connection actually works. I have mixed feelings. When its working I can spend hours playing happily but when the connection is an issue despite the internet being high speed, the PS5 being connected wired, the hdmi cable unplugged and me less than a couple feet of the PS5 thats...pretty infuriating. Overall I love it but they need to work on the connectivity on this device. Hopefully, if there is a 2nd one, they have fixed that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No lag over here!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a few adjustments! My portal runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portal. Don’t use it as much as I thought I would but it is nice for when you’re on the go. Don’t like how it won’t turn your console on only wakes it from rest mode. Overall pretty good tho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal surprised me. Streaming works smooth, graphics stay sharp, and controls feel just like a DualSense. It’s perfect for when the TV’s taken or I just want to chill in another room. Battery life’s solid, and it makes playing anywhere at home way more convenient and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how big the screen is while being portable. I got it for my boyfriend and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Super Convenient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I would like to play games and my son wants to watch a movie its very convenient for me to still play while a movie is playing. Great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing my console in the living room, so at times when someone wants to watch a sports game. I can continue playing my game on the portal while still being engaged.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it does have connection issues but other than that its been great for not having to drag my console around

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the Portal's ability to provide a smooth playing experience, considering all I'd read online. In use, I've been very pleased - particularly with the streaming option. Using our home internet (which is fiber but has plenty of other devices connected) streaming quality is smooth and fun. A little slower response for games played remotely from the PS5 but still playable as well. Worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My new to go to away from home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing looks and feel great and the screen is just wow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Fun, Pricey Addition to Your PS5 Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, one of the best things (a bit over priced for what it has) to use alongside your PlayStation. It's so nice to move around the house and play like I would a handheld but having all the processing offloaded to your console - meaning long battery life too! The WiFi is a bit finicky; I can be 3-5ft away from an access point and get a warning about WiFi signal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes gaming so much more convenient! The device looks and feels great, and really enhances the PS5 experience if you’re looking to enjoy your games in a different location from your usual setup. Glad I made the purchase and would recommend to anyone who might be on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase best thing I decided to buy so far this year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you very much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good timing good product my son loves it. He sleeps with the device

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I take it everywhere I go. It’s really cool that play station came out with this. The screen is super clear and it’s very easy to Hold. I love it and would definitely recommend!!

    I would recommend this to a friend