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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,038 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great At-Home companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device. Works amazingly at home with crystal clear graphics. When away from home, graphics drop significantly but I haven’t had any issues with lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good you just have to be connected to wifi and pay the subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    If you want one, do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to be able to get one but I understand why. Machine works great. Makes the PlayStation more portable within your home. I would say plus you PS5 into a LAN cable and then you would never notice it's streaming. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked super well and it's very good and beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its as good as your wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending if you have good wifi youll like it or you might hate it. If the wifi is bad i dont suggest it. If its good youll appreciate it all the way

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Remote Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on my network that has at least 30 smart home products connected to the Internet at all times. I have my PS5 plugged into Ethernet and have at&ts top internet plan which really only gets me about 170 - 200 mbps on WiFi but it still holds a connection well. The quality of it is really nice and I’ play on it for a few hours at a time while in my home office since my ps5 is in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition for an open box like it was hardly used! I personally use it almost everyday. I enjoy how it portable so I can use it on the go. Sometimes it does have connectivity issues, but otherwise it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. The lag is super light and so I am able to play just about anything without noticing it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Now I can play anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can start playing all my games anywhere in the world from my ps5 console that’s sitting at home! This is the best gadget ever created! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For my 9 year d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update your ps5 to ensure it can be paired with the portable. Otherwise, it is what we expected and my child loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because we can use this on the road. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device kids love it great for road trips just got to have good hot spot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It works well and I use it when Im on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work fine so as far as I can tell everything worked out good. Haven’t really had it long enough to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one had a problem connecting to my ps5 but the second connected quickly and effortlessly it’s a fun mobile system that’s great when you want to play on the go or just some thing to play quickly

    I would recommend this to a friend