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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7040 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 7,040 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent and performs very well with little or no complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 player games without having to play against someone online work amazingly! It was the thing I didn’t know I needed. Graphics are great and the big screen is very helpful. You do need a fast wifi connection for it to be succesful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item. It was of excellent condition. Looked like a brand new device. There was no damage. The device itself is working much better than what i was expecting. The gaming experience is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Clear picture quality Fun to play. Super happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS5 On The Go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to take your PS5 on the go! Easily connects to WiFi and lag free experience with good connection speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Needs better WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects from the WiFi at the worst moments, but when it works correctly it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Worth if

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to play this while my wife is using our living room TV. Makes it so much easier. The screen is beautiful and crystal clear but I feel like it’s not a comfortable to play like a regular controller or even the switch

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice use of a dedicated remote play for home use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a nice addition to the accessories section. This is solely for utilizing the remote play function. So here we go with the pros: excellent use of the ps5 controller, excellent home wifi connection remote play and great screen resolution. So the cons: poor input on controller when not utilizing home wifi, must have ps5 hardwired while utilizing the wifi on portal, and disconnects to often when utilizing other wifi outside of home with 10-15 mbs. I recommend purchasing this on sale for $99. If you have the money to waste, go ahead and buy now. The ifea is terrific, but where is the function to play offline. The option to have a dedicated hard drive for single player offline games is a must which is rare due to online services.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good device but did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest Review: The idea of the portal is amazing, but you need to be ready to connect your Ps5 to the internet through a LAN cable. Too much of Lag while playing games if your ps5 is only connected on wifi. You will not enjoy the ps portal if all the devices are only connected to the wifi network. It is actually frustrating when you are ready to play a game but there is frequent disconnections. I had to return my portal back due to all these reasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Get gift idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my set up! It’s nice to be able to play my games from anywhere if I have wifi. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent portable gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even bought the upgrade that makes it truly portable.. just dont findbmyself using it much probably because im am adult.. this is gteat for a teenager or young adult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image and gaming quality but is all dependant on the internet you have... be mindful you require connection to use this...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it when you can.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take it with me to play my PS5. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build quality is solid. Functionality so far is good. When games are streamed the quality of the graphics is like looking at my TV at home. The sound is perfect. I will eventually get wireless headphones and I know the sound will stay perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my adult son. He loves it! He says that he was able to link it up quickly and is very happy with the ease of use, the feel of it and the graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony powerhouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

    I would recommend this to a friend